Finance ERP Support

Finance ERP Specialist

Job Provider: HHL

Department: Finance

Reporting to: Finance Super User

Work location: Malta

Working hours: Full-time

Status: Indefinite Contract

Hudson Group is an international retailer and distributor primarily involved in the sport and fashion wear sectors. The Group’s head office is in Malta but is also present through offices in Italy, Cyprus, Morocco, Nigeria and Algeria.

Though Hudson Holdings was founded in 2006, the Group’s roots reach as far back as 1987 when the first pair of NIKE was sold in Malta.

Role purpose

As a Finance ERP Specialist, you will be responsible for supporting the implementation, maintenance, and optimisation of the ERP system covering Finance operations. You will collaborate with cross-functional teams to support adoption of ERP modules, help streamline processes, and ensure Finance users are supported through change.

The key duties and responsibilities of the role are as follows:

• Support the Finance Super User in the implementation of ERP modules related to Finance.
• Work closely with stakeholders to understand business requirements and assist in configuring ERP modules to align with Finance processes.
• Support the preparation and execution of implementation plans, ensuring adherence to project timelines and agreed deliverables.
• Provide ongoing support to the Finance Super User, troubleshooting issues and resolving functional problems related to Finance modules, escalating when required.
• Assist with regular system checks to identify areas for improvement and support necessary updates or enhancements.
• Collaborate with IT teams and external vendors to support the resolution of complex issues and improve system performance.
• Analyse existing Finance processes and identify opportunities for improvement through ERP system functionalities.
• Support process improvements to streamline workflows, strengthen controls, improve accuracy, and enhance efficiency.
• Support the Finance Super User by acting as a key contact point for Finance stakeholders, assisting with coordination and communication across markets.

KPIs

• ERP Implementation Timeline Support (adherence to agreed deliverables)
• User Support Response and Resolution Time
• User Training Completion / Effectiveness
• System Utilisation and Adoption within Finance
• Process Efficiency and Accuracy
• Reduction in recurring Finance ERP issues
• Cross-Functional Collaboration.

Experience and knowledge

• Bachelor’s degree in Finance, Accounting, Business Administration, Information Technology, or a related field.
• Must have hands-on experience using Microsoft Dynamics 365 F&O in a Finance department.
• Certification in relevant ERP systems (Preferably Microsoft D365 – Finance & Ops) considered an asset.
• Good understanding of Finance processes, including postings, approvals, month-end activities, and reporting flows.
• Strong attention to detail and ability to work with accuracy in a controls-driven environment.
• Excellent communication skills with the ability to interact effectively with cross-functional teams and stakeholders.
• Organised and able to manage multiple priorities, deadlines, and follow-ups.
• Solution-focused and proactive in supporting users and driving closure of issues.