EBS CRM Consultant
About this role
Company Description
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
Job Description:
- Participate in Knowledge Transition sessions with the Business Users to understand the As Is business process flows
- Update Functional Design Documents, Configuration Documents as needed.
- Prepare SIT and UAT test scripts.
- Analyze and provide solutions to the defects raised during SIT,UAT and post Go-live support period. Work with the development team to get the defects fixed and deployed.
- Perform the needed configurations for the CRM modules during SIT, UAT and cut-over.
- Prepare end-to-end business process training material and deliver the training to the business users.
- Post go live, conduct transition sessions, for the CRM business processes, with the client EBS support team
- Provide functional support to the development team, as needed, throughout the project duration.
- Liaise with the end-users to understand their concerns and provide meaningful solutions, as and when needed.
- Experience and desire to work in a management consulting environment that requires regular travel
Qualifications
Required Skills:-
- Experience of several Oracle EBS R12 upgrade, implementation and support projects.
- A minimum of 5 Years of experience working extensively on the following R12 Oracle CRM modules.
- Oracle Service Contracts
- Oracle Field Service
- Oracle Tele-service
- Oracle Install Base
- Oracle Customer Support
- Oracle Sales Intelligence
- Oracle Depot Repair
- Oracle Sales
- Oracle ASO Service
- Oracle Service
- Sound understanding of other EBS modules which interact with the CRM modules like Accounts Receivables, Order Management, Inventory etc.
- Ability to author excellent customer facing artifacts like Functional Design Documents, Test Scripts, Configuration Documents etc
- Excellent communication and relationship building skills with business users, development teams, third party vendors and system administrators.
- Excellent problem solving and analytical skills
- Excellent time management and multi-tasking skills
Basic Qualification:-
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Note:-
- This is a Fulltime job for you
- Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
- No OPT-EAD & H1B Consultants please.
- Please mention your Visa Status in your email or resume.
Frequently Asked Questions
Is the salary disclosed for the EBS CRM Consultant position at sonsoftinc?
The salary for this EBS CRM Consultant role at sonsoftinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the EBS CRM Consultant position at sonsoftinc located?
This EBS CRM Consultant role at sonsoftinc is based in Austin, Austin, TX, United States, TX, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the EBS CRM Consultant role at sonsoftinc full-time or part-time?
This is listed as a Full time position. It is posted as a EBS CRM Consultant role at sonsoftinc.
How do I apply for the EBS CRM Consultant position at sonsoftinc?
Click the "Apply Now" button on this page. You will be redirected to sonsoftinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the EBS CRM Consultant job at sonsoftinc posted?
This EBS CRM Consultant position at sonsoftinc was posted on Aug 3, 2016. Apply as soon as possible — early applications are often reviewed first.
EBS CRM Consultant
sonsoftinc
You'll be redirected to sonsoftinc's official application page on SmartRecruiters.