Technical Support

askitconsulting
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📍 Richmond📍 Richmond, VA, United States📍 VA📍 usContract

About this role

Company Description

Ask ITC Inc. is a software development Company. Our passion is delivering technology strategies & digital solutions that assist our clients with building competitive, innovative and successful companies.

Job Description

1. Respond to and direct help desk tickets to other technicians for resolution

2. Perform installation and troubleshooting of PC’s, printers, iPhones and software.

3. Daily inspections of server room and data closets

4. Manage backup tape rotation and cases for offsite pickup

5. Perform network jack activation for correct VLAN

6. Basic customer training and support on Mitel phone operations

7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the Technical Support position at askitconsulting?
The salary for this Technical Support role at askitconsulting is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Support position at askitconsulting located?
This Technical Support role at askitconsulting is based in Richmond, Richmond, VA, United States, VA, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Support role at askitconsulting full-time or part-time?
This is listed as a Contract position. It is posted as a Technical Support role at askitconsulting.
How do I apply for the Technical Support position at askitconsulting?
Click the "Apply Now" button on this page. You will be redirected to askitconsulting's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Technical Support job at askitconsulting posted?
This Technical Support position at askitconsulting was posted on Aug 1, 2017. Apply as soon as possible — early applications are often reviewed first.
Technical Support
askitconsulting
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