Head of Customer Engagement

Company Description

Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.

Job Description

Establish, nurture and grow client relationships within existing US client portfolio and across new opportunities on pre-agreed Life Sciences accounts

 Direct opportunities from idea to contract sign-off, and ensure client satisfaction at the highest level. This includes active contribution from a commercial perspective, as well as strategic direction and operational support during this process

Develop a growth strategy focused both on financial gain and customer satisfaction

Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.

 Direct accountability for achieving sales targets in terms of sales ($$) and year-on-year growth consistent with overall business growth objectives

Qualifications

Must have +5 years’ experience in digital marketing, preferably in pharmaceutical/medical and/or healthcare sector

● Demonstrated ability to acquire and grow a client base, client retention skills

● Direct experience working for a digital agency, and in-depth knowledge of web and content management, digital metrics and analysis across channels, design thinking and promotional activities

● Possess excellent relationship-building skills

● Detail- and solution-oriented, resourceful, highly organized, and able to multitask effectively

Additional Information

Regards,

Sara Tim

6316491313 Ext-4390