About this role

Company Description

ASKITC is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Salesforce Architect for one of our client at  Lansing, MI

Job Description

:  The Salesforce.com Architect will work to leverage features and functions of the Salesforce.com platform to improve organizational efficiencies and broaden our knowledge base for faster issue resolution while enabling us to identify high-priority case types to increase visibility and management of cases. The goal of the project is to improve case resolution time as well as the overall time for service through improved tracking within Salesforce.com. The vision of this project includes utilizing the Salesforce Service Cloud as the foundation for the Contact Management and Call Tracking Solution, ultimately using Computer Telephony Integration (CTI).    

Qualifications


At least five (5) years systems level architecture, decision support and analysis. • Must have previous public sector experience, preferably with State of Michigan, to apply. • Must be a Michigan resident to apply. • At least four (6) years of experience with large-scale deployment of Salesforce.com applications. • Strong, recent experience in complex Computer Telephony Integration (CTI). • Experience deploying service cloud to large scale organizations. • Experience consolidating multiple call centers into a single organization • Experience integrating Salesforce with InContact for IVR. • Experience in all phases of the systems development life cycle. • Several years of consulting facilitation and presentation experience or commensurate, demonstrated expertise. • At least five (5) development experience in an object-oriented language such as Java or C#. • Strong development experience in a RDBMS such as Oracle or Microsoft SQL Server. • At least five (5) years hands-on software applications and database development. • Advanced knowledge of the following Salesforce.com technology and enterprise architecture topics: o Platform Security o Portals and Record Sharing Strategies o Platform Governance     

Additional Information


For immediate consideration, please send resume to Ryan at  ryan@askitc.com  OR Feel free to contact us at  631 649 1313X4391 if you need more information.

 

Frequently Asked Questions

Is the salary disclosed for the Salesforce Architect position at askitconsulting?
The salary for this Salesforce Architect role at askitconsulting is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Salesforce Architect position at askitconsulting located?
This Salesforce Architect role at askitconsulting is based in Lansing, Lansing, MI, United States, MI, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Salesforce Architect role at askitconsulting full-time or part-time?
This is listed as a Contract position. It is posted as a Salesforce Architect role at askitconsulting.
How do I apply for the Salesforce Architect position at askitconsulting?
Click the "Apply Now" button on this page. You will be redirected to askitconsulting's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Salesforce Architect job at askitconsulting posted?
This Salesforce Architect position at askitconsulting was posted on Mar 5, 2014. Apply as soon as possible — early applications are often reviewed first.
Salesforce Architect
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