Customer Service Rep
About this role
Company Description
One of the
Fastest Growing
U.S. Staffing Firms
6 years in a row
Supplier Excellence Awards
from Leading MSPs
For overall performance across
their portfolio programs
One of the Largest
Diversity Staffing Firms
One of the Largest
Staffing Firms in US
Job Description
Job Title: Customer Service Rep
Location: Margate FL 33063
Duration: 3 months (May extend)
Position Schedule: 8:00 a.m. to 5:00 p.m. Monday to Friday
- Spanish is required.
Description:
- Triage all incoming authorizations, coordinate authorizations with Healthcare Finder, nurse, and monitor authorizations.
- Identify and direct beneficiaries to the most appropriate, cost effective medical care.
- Processes request for authorization according.
- Fluent in English for both speaking and reading.
- Excellent communication skills.
- Commitment to offering quality service to internal and external customers.
- Ability to respond quickly and proactively to customer queries.
- Demonstrated teamwork through flexibility and reliability; superior customer service skills
- Ability to adapt to varied situation and exercise sound judgment.
- Minimum HS Diploma, post-secondary or equivalent call center experience, or equivalent required.
- Call center experience may be required.
- Attention to detail.
- Proven ability to quickly learn new systems and processes.
Qualifications
Bilingual English-Spanish (reading and writing), Customer Service Skills, and medical office experience preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Rep position at mindlance2?
The salary for this Customer Service Rep role at mindlance2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Rep position at mindlance2 located?
This Customer Service Rep role at mindlance2 is based in FL, Margate, Margate, FL, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Rep role at mindlance2 full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Rep role at mindlance2.
How do I apply for the Customer Service Rep position at mindlance2?
Click the "Apply Now" button on this page. You will be redirected to mindlance2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Rep job at mindlance2 posted?
This Customer Service Rep position at mindlance2 was posted on Jul 3, 2017. Apply as soon as possible — early applications are often reviewed first.
Customer Service Rep
mindlance2
You'll be redirected to mindlance2's official application page on SmartRecruiters.