Customer Service Representative I

mindlance2
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📍 Salt Lake City📍 Salt Lake City, UT, United States📍 UT📍 usFull time

About this role

Company Description

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.


Job Description

Title: Customer Service Representative I (EBAYJP00014092)

Location: Salt Lake City, UT

Duration: 12 Months

• Identify problematic orders relating to fulfillment and proactively resolve to meet the customer needs and expectations
• Work cross-functionally with Customer Service to address any Sourcing/Shipping related questions
• Work on special projects that require analysis and evaluation of data
• Respond to customer email inquiries in a timely & professional manner
• Provide a high level of service both through email and the phone with a demonstrated ability to make a fan connection – top notch customer service skills
• Take responsibility for customer issues by setting clear and reasonable expectations
• Demonstrate consistency
• Develop and maintain knowledge of StubHub’s products and service.
Job Requirements:
• Demonstrate strong active listening, speaking, writing, and reading comprehension skills.
• Communicate with customers as an ambassador of StubHub.
• Demonstrate consistency by reasonably following all proper contact handling procedures.
• Demonstrate personal and professional conduct that is consistent with StubHub’s values.
• Help identify solutions to problems and provide feedback for appropriate solutions.
• Demonstrate proficiency in the technical and business skills necessary to perform all aspects of the job effectively.
• Meet or exceed team productivity, quality and team metrics.
• Must have strong ethics and discretion while handling customer information
• Must be organized and able to multi task and work effectively in a fast-paced environment
• A positive “can-do” attitude
• Continual display of initiative to take on additional responsibilities towards professional growth
• Must be able to interact with all levels of the company

Qualifications

Typing Skills and Computer Literacy assessment and have results on resume.

Additional Information

Location: Salt Lake City, UT

Frequently Asked Questions

Is the salary disclosed for the Customer Service Representative I position at mindlance2?
The salary for this Customer Service Representative I role at mindlance2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative I position at mindlance2 located?
This Customer Service Representative I role at mindlance2 is based in Salt Lake City, Salt Lake City, UT, United States, UT, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative I role at mindlance2 full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative I role at mindlance2.
How do I apply for the Customer Service Representative I position at mindlance2?
Click the "Apply Now" button on this page. You will be redirected to mindlance2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative I job at mindlance2 posted?
This Customer Service Representative I position at mindlance2 was posted on Mar 28, 2017. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative I
mindlance2
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