Content Designer IV

mindlance2
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📍 CA📍 San Francisco📍 San Francisco, CA, United States📍 usContract

About this role

Company Description

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.


Job Description

¥ Manage, create and find opportunities to streamline customer success
content including but not limited to transactional emails, Customer
Support templates, user documentation and help FAQs

¥ Work with Customer Support organization to define template architecture, data requirements and use cases for email platforms

¥ Own user acceptance testing for email templates

¥ Maintain documentation and versioning for email content

¥ Consult with Product and Marketing organizations on content strategy and initiatives affecting consumer engagement

¥ Uphold and help us evolve StubHub’s content standards, including terminology, voice and tone

¥ Understand the global content lifecycle (translation, adaptation,
and other systems), and partner with the teams that manage it

¥ Work well in Agile/Lean UX, remote, and cross-functional environments

¥ Execute project work quickly and efficiently – ours is a culture
that prides getting stuff done as well as being creatively brilliant

¥ Use data and research to evaluate your content’s impact, and push for continuous improvement that shows real business results



We’ll also expect you to become proficient in the StubHub
product-development lifecycle and related processes. Additional
responsibilities will be defined by your manager.



Job Requirements



¥ Excellent, highly creative communication and critical-thinking skills

¥ At least 5 years of professional writing experience, with 3 years writing web and mobile content

¥ Ability to conceptualize and write effectively with minimal direction

¥ Ability to collaborate effectively in cross-functional design and product teams

¥ Ability to manage multiple projects in a fast-paced environment

¥ Experience in Agile UX environment preferred

¥ Professionalism in all aspects of daily work

¥ Experience with branding and writing both marketing and interaction content a plus



Qualifications

Education: Bachelor’s Degree or Equivalent in English, Journalism, Communications, Marketing, HCI, or related field

Additional Information

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the Content Designer IV position at mindlance2?
The salary for this Content Designer IV role at mindlance2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Content Designer IV position at mindlance2 located?
This Content Designer IV role at mindlance2 is based in CA, San Francisco, San Francisco, CA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Content Designer IV role at mindlance2 full-time or part-time?
This is listed as a Contract position. It is posted as a Content Designer IV role at mindlance2.
How do I apply for the Content Designer IV position at mindlance2?
Click the "Apply Now" button on this page. You will be redirected to mindlance2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Content Designer IV job at mindlance2 posted?
This Content Designer IV position at mindlance2 was posted on Feb 10, 2017. Apply as soon as possible — early applications are often reviewed first.
Content Designer IV
mindlance2
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