Contact Center Representative

mindlance2
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📍 Plano📍 Plano, TX, United States📍 TX📍 usContract

About this role

Company Description

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.

Job Description

Title: Contact Center Rep I
Duration: 2 Months

Location: Plano, TX

Job Description: Interacts with internal and external customers to provide information in response to inquiries about various services and to handle and resolve complaints. New mobile iPhones using 'Airwatch' at our Plano Home Office.

Basic IT skills, working with mobile devices College student with skillset or high school graduate with technical background would be a good fit.

1. Provides front-line support for procedural questions from store associates, customers, unit managers and office associates specific to systems supported.

2. Enters customer information into appropriate systems.

3. Researches and resolves customer questions using various computer systems based on established rules and procedures.

4. Follows up on inquiries not immediately resolved.

5. Takes roll-over calls for other teams as needed based on call volume.

6. Provides coverage over weekend and holidays as required.

7. May assist in on-the-job training of new associates.

8. Performs other related tasks as assigned.

Qualifications

Additional Information

Thanks & Regards’

___________________________________________________________________________

Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W: 732 504 6695

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the Contact Center Representative position at mindlance2?
The salary for this Contact Center Representative role at mindlance2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Contact Center Representative position at mindlance2 located?
This Contact Center Representative role at mindlance2 is based in Plano, Plano, TX, United States, TX, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Contact Center Representative role at mindlance2 full-time or part-time?
This is listed as a Contract position. It is posted as a Contact Center Representative role at mindlance2.
How do I apply for the Contact Center Representative position at mindlance2?
Click the "Apply Now" button on this page. You will be redirected to mindlance2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Contact Center Representative job at mindlance2 posted?
This Contact Center Representative position at mindlance2 was posted on Feb 1, 2017. Apply as soon as possible — early applications are often reviewed first.
Contact Center Representative
mindlance2
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