Customer Service Representative // By field MA 01922

Company Description

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.

Job Description

Business            Customer Service Representative

Location             12 Kent Way; By field MA 01922

Division                Pharma

Contract              3 Months Temp-To-Hire

Training               3 - 4 weeks of 9 – 5:30PM

Schedule              The Schedules are going to be first come, first serve (MUST BE ABLE TO WORK SATURDAYS)

                               · 1 schedule is 5 days (including Sat), 4 weekdays 8AM – 4:30PM, and Sat 9AM – 5:30PM

                               · Rest of schedules are 4 days (including Sat), 3 weekdays 8AM – 7:30PM, and Sat 9AM – 6PM

Qualifications

Description

· Any customer service experience would be acceptable

· Receive and place telephone calls. Perform data entry and use software programs.

· Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.

· Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.

· Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.

· Requires close attention to accuracy, performs independently, subject to practices and procedures.

If you are available and interested then please reply me with your “Chronological Resume” and call me on (678)-405-3590.

Additional Information

Thanks & Regards,

Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W: 678 405 3590

ranadheerm@mindlance .com