Customer Service Specialist
About this role
Company Description
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.
Job Description
- Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions.
- Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis.
- Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
- Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information.
- Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.
Qualifications
Additional Information
Thanks & Regards’
___________________________________________________________________________
Nitisha Prasad | Team Recruitment | Mindlance, Inc. | W: 732 228 8640
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Specialist position at mindlance2?
The salary for this Customer Service Specialist role at mindlance2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Specialist position at mindlance2 located?
This Customer Service Specialist role at mindlance2 is based in GA, Savannah, Savannah, GA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Specialist role at mindlance2 full-time or part-time?
This is listed as a Contract position. It is posted as a Customer Service Specialist role at mindlance2.
How do I apply for the Customer Service Specialist position at mindlance2?
Click the "Apply Now" button on this page. You will be redirected to mindlance2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Specialist job at mindlance2 posted?
This Customer Service Specialist position at mindlance2 was posted on Nov 30, 2016. Apply as soon as possible — early applications are often reviewed first.
Customer Service Specialist
mindlance2
You'll be redirected to mindlance2's official application page on SmartRecruiters.