Customer Service Representative

mindlance2
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📍 PA📍 Warrendale📍 Warrendale, PA, United States📍 us

About this role

Company Description

Mindlance Inc. is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.



Job Description

Job Title: Customer Service Representative I

Duration: 6+ Months Contract to hire

Location: Warrendale, PA

Work Schedule:

Available shifts M-F - 9:30-6:00 PM EST; 9:00-5:30 PM

Pay: $13/hr. on W2 all inclusive.

Description:

  • Receive and place telephone calls.

  • Perform data entry and use software programs.

  • Maintain solid customer relationships by
    handling their questions and concerns with speed and professionalism.

  • Must document all calls and evaluate each
    account to determine if further research is necessary.

  • Responsible for providing world-class service to
    our customers in an accurate, efficient, and professional manner.

  • Required to meet productivity standards as set
    forth by the management team; and identify and report trends in call drivers to
    management.

  • Requires close attention to accuracy, performs
    independently, subject to practices and procedures.

Additional Info:

  • These are entry level Front End CSRs

  • Candidates are taking calls from patients for Rx
    re-orders, may have to occasionally speak with doctors/nurses, but mainly
    patients

  • Will take 50-60 calls a day

  • Will look at candidate’s right out of college

  • Submit just Computer and Typing test, and Math
    test will be given onsite to stay consistent

  • Candidates need to be DEPENDABLE

Additional Info:

  • There may be a possibility that they will be
    temp to hire. It will depend on performance and business need as the yr.
    progresses

  • Must have 2yrs experience and we are open to
    retail customer service experience (call center is a plus); will look at recent
    college graduates; candidates
    also need to have at least 6 months at previous employers (avoid job hoppers)

  • I would stick to $13 per hr. If we were to bring them on they would
    then get a bump up to $14.50 if hired on perm

  • Initial training is roughly 2 weeks and during this time it would be
    9am – 530pm

Qualifications

Customer Service Representative

Additional Information


To discuss on this opportunity feel free to reach Afaque Ahmed
Call on 732.582.0993 or email your resume to afaquea(at)mindlance.com

Frequently Asked Questions

Is the salary disclosed for the Customer Service Representative position at mindlance2?
The salary for this Customer Service Representative role at mindlance2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at mindlance2 located?
This Customer Service Representative role at mindlance2 is based in PA, Warrendale, Warrendale, PA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Customer Service Representative position at mindlance2?
Click the "Apply Now" button on this page. You will be redirected to mindlance2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative job at mindlance2 posted?
This Customer Service Representative position at mindlance2 was posted on Nov 21, 2016. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
mindlance2
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