Clinical Program Manager - Licensed Mental Health Professional (LMHP)
About this role
Epic Health Partners, LLC is expanding its Richmond location as part of our ongoing commitment to delivering high-quality, person-centered behavioral health care across Virginia. In Richmond, we provide a range of services, including Mobile Crisis, Community Stabilization, Mental Health Skill-Building (MHSB), Outpatient Therapy, Addiction Recovery & Treatment, and Psychiatric Services.
We are seeking an experienced Clinical Program Manager to join our leadership team. This role is ideal for a licensed clinician who thrives in dynamic settings and is passionate about quality care and team development. The Clinical Manager oversees clinical operations within their assigned program(s), supporting high-quality service delivery and regulatory compliance. A hybrid work environment is available after a probationary period.
Key Responsibilities:
- Provide bi-weekly or monthly clinical supervision to Qualified Professionals and Paraprofessionals, including face-to-face sessions and feedback on assessments, admissions, treatment plans, modifications, discharge planning, and care coordination.
- Review progress notes, ISPs, quarterly reviews, and all documentation for accuracy, completeness, and compliance with Medicaid, DBHDS, and internal requirements.
- Conduct or review clinical assessments and provide outpatient therapy as needed.
- Deliver crisis intervention services and participate in peer-to-peer reviews with MCOs when necessary.
- Facilitate collaborative treatment planning sessions with individuals, LMHP‑R/S staff, and Qualified Professionals.
- Support quantitative and qualitative record reviews to ensure clinical and compliance standards are met.
- Submit monthly supervision documentation and clinical/compliance checklists.
- Assist with onboarding, training, mentoring, and performance development of clinical staff.
- Participate in team huddles, meetings, and required trainings; provide support to additional service sites when needed.
- Build and maintain effective working relationships with internal teams and community partners.
Qualifications:
- Master’s Degree in Counseling, Social Work, Psychology, or related field required.
- Licensedin Virginia as LPC, LCSW, LMFT, or Clinical Psychologist.
- Minimum of three years of clinical experience including assessments, treatment planning, therapy services, and crisis/behavioral interventions.
- Minimum of two years of supervisory experience preferred.
- Strong knowledge of VADBHDS and DMAS regulations and evidence-based practices.
- Proficiency in psychosocial assessment, treatment planning, and clinical documentation.
- Strong verbal and written communication skills.
- Effective critical thinking, problem-solving, and decision-making abilities, including in crisis situations.
Benefits:
This full‑time position offers a comprehensive benefits package designed to support employee well‑being and long‑term professional growth, including:
- Health, dental, and vision insurance
- Paid time off and paid holidays
- Retirement plan options
- Ongoing training and professional development
About Epic Health Partners:
Epic Health Partners is a behavioral health organization dedicated to providing high‑quality, person‑centered care for individuals navigating substance use and mental health challenges. We deliver services rooted in evidence‑based, trauma‑informed, and recovery‑oriented practices. Our team is committed to professionalism, accountability, and collaboration—supporting both the people we serve and the staff who serve them. As Epic continues to grow, we remain focused on building strong teams, developing staff, and creating sustainable programs that reflect our values and standards of care.
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