Dynamics CRM – Business Analyst (Full Time)
About this role
Company Description
First IT Solutions
Job Description
Required Technical Skill Set
Must-Have
• Very proficient on CRM Business Processes in Sales Force Automation , Marketing automation and Service management functionality
• Extremely good understanding of Microsoft Dynamics CRM 2011/2013 product ( entities , workflows and configuration )
• Excellent in communication, documentation and articulation skills
• Experience of functional analysis, gap-fit analysis and functional support
• Exposure to Dynamics CRM technical aspects esp. Javascripting, Installation
• Analyse client’s business requirements for CRM, perform Fit-Gap analysis and present functional solutions
• Prepare and maintain Functional Requirements document and Functional design document
• Coaching and guiding the development team on requirements and functional aspects
• Functional testing of the implemented CRM system
• Provide end user training
• Ensuring excellent Customer Satisfaction from Requirements and CRM Functional perspective
• Client facing, assertive, excellent communication
Qualifications
Additional Information
Job Status: Full Time
Share the Profiles to mdanish(at)1stitsolutions.com
Contact: 703-349-1004
Keep the subject line with Job Title and Location
Frequently Asked Questions
Is the salary disclosed for the Dynamics CRM – Business Analyst (Full Time) position at tectammina?
Where is the Dynamics CRM – Business Analyst (Full Time) position at tectammina located?
Is the Dynamics CRM – Business Analyst (Full Time) role at tectammina full-time or part-time?
How do I apply for the Dynamics CRM – Business Analyst (Full Time) position at tectammina?
When was the Dynamics CRM – Business Analyst (Full Time) job at tectammina posted?
You'll be redirected to tectammina's official application page on SmartRecruiters.