Solution Design Consultants/Architects

tectammina
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📍 CA📍 Pasadena📍 Pasadena, CA, United States📍 usFull time

About this role

Company Description

First IT Solutions

Job Description

Technical/Functional Skills :


Key desired technical skills: (extensive experience with at least two of the areas below is required): 

Provisioning and implementing DID’s, Toll Free Numbers, DNIS’s, circuits and services with carriers; 

Call routing technology and reporting (preferably Genesys Universal Routing Server, Genesys Advisor, Genesys CCPulse, Genesys Interactive Insights) 

Interactive Voice Response (IVR) design (preferably Genesys Voice Portal) 

Call recording (preferably NICE) 

Workforce management solutions (preferably Aspect) 

Performance management and data warehousing (preferably Merced and Business Objects) 

Integration with web services 

Computer Telephony Integration (CTI) (preferably Genesys) 

Intermediate or higher level of proficiency in Microsoft Excel is required 

Database design/reporting experience is a big plus (MySQL, Oracle, Microsoft SQL Server, or Access)

Qualifications

Bachelors

Additional Information

Job Status: Permanent

Share the Profiles to mdanish(at)1stitsolutions.com

Contact: 703-349-1004

Keep the subject line with Job Title and Location

Frequently Asked Questions

Is the salary disclosed for the Solution Design Consultants/Architects position at tectammina?
The salary for this Solution Design Consultants/Architects role at tectammina is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Solution Design Consultants/Architects position at tectammina located?
This Solution Design Consultants/Architects role at tectammina is based in CA, Pasadena, Pasadena, CA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Solution Design Consultants/Architects role at tectammina full-time or part-time?
This is listed as a Full time position. It is posted as a Solution Design Consultants/Architects role at tectammina.
How do I apply for the Solution Design Consultants/Architects position at tectammina?
Click the "Apply Now" button on this page. You will be redirected to tectammina's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Solution Design Consultants/Architects job at tectammina posted?
This Solution Design Consultants/Architects position at tectammina was posted on Apr 3, 2015. Apply as soon as possible — early applications are often reviewed first.
Solution Design Consultants/Architects
tectammina
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