Patient Case Coordinator
About this role
Company Description
Artech is an employer-of-choice for the last 25 years to over 7,500 consultants across the globe. We recruit top-notch talent for over 70 Fortune and Government clients coast-to-coast across the U.S., India, and China. We are #1 Largest Women-Owned IT Staffing Firm in the US and this may be your opportunity to join us!
For more check: www.artechinfo.com
Job Description
Position Summary:
- Will be taking inbound calls from patients, doctor offices and pharmacies.
- Following a call script
- Excellent Communication skills both written and verbal
- Organized and Detailed
- Do not need background in Health Insurance but would be a plus.
- Outstanding Customer Service Skills
- Good Data Entry Skills
Job Description:
- Responsible for customer service and case management Answers basic clinical and program inquiries.
- Coordinates access to therapies through the patients' healthcare providers. Schedules and conducts appropriate follow-up based on each patient's situation.
- Facilitates access to appropriate support services, including reimbursement counselling, nursing hotline, and support.
- Processes incoming enrollment forms for program. Follows up via phone, mail, and/or fax for missing enrollment information.
- Supports payer research, health care policy library, and state management.
- Identifies other sources of health care coverage for patients through simple queries and use of PayerPlus database.
- Performs related duties as assigned.
- Ability to communicate effectively both orally and in writing
- Strong interpersonal skills Strong organizational skills; attention to detail
- Ability to proficiently use computer and standard office equipment
- Working knowledge of Microsoft Office Basic understanding of payer eligibility and benefits Health care research and analysis skills sufficient to support payer research, healthcare policy library, and state management
- Ability to resolve associate issues effectively and efficiently
Qualifications
only W2
Additional Information
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
Is the salary disclosed for the Patient Case Coordinator position at artechinformationsystemllc?
The salary for this Patient Case Coordinator role at artechinformationsystemllc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Case Coordinator position at artechinformationsystemllc located?
This Patient Case Coordinator role at artechinformationsystemllc is based in Monroeville, Monroeville, PA, United States, PA, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Case Coordinator role at artechinformationsystemllc full-time or part-time?
This is listed as a Contract position. It is posted as a Patient Case Coordinator role at artechinformationsystemllc.
How do I apply for the Patient Case Coordinator position at artechinformationsystemllc?
Click the "Apply Now" button on this page. You will be redirected to artechinformationsystemllc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Patient Case Coordinator job at artechinformationsystemllc posted?
This Patient Case Coordinator position at artechinformationsystemllc was posted on Sep 8, 2017. Apply as soon as possible — early applications are often reviewed first.
Patient Case Coordinator
artechinformationsystemllc
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