Lenovo Product Specialist

LOCATION NOTE: This role will be based in Christchurch however we will consider Auckland or Wellington for the right candidate Please specify your location in your application.

Cyclone is a trusted ICT hardware, software and services supplier to New Zealand Tertiary Institutions, Schools, Commercial and Government agencies.

The Lenovo Product Specialist is a new role for Cyclone. This role serves as Cyclone’s primary Lenovo subject matter expert and internal advocate, enabling Account Managers and sales teams to confidently position Lenovo solutions across IDG, ISG, and SSG portfolios.  Success in the role comes from high level of technical and commercial understanding across Lenovo’s full portfolio, offerings, programs, and strategic initiatives, measured by internal engagement and advocacy, influenced pipeline creation, growth in Lenovo mix and share, and increased sales team participation in Lenovo programs and campaigns.

The Lenovo Product Specialist will take a disciplined approach to proactive opportunity creation, early-stage Lenovo positioning, solution-led selling, managing/administering partnership tools and programs, and end customer engagement alongside Cyclone’s Account Managers (roadmaps, joint calls).

Our tight-knit team prides themselves on their reputation for quality and service, so being a great communicator and team player will be a must.

Why You’ll Love Working With Us 

• Great Team Benefits: 
  Benefits package including Southern Cross health insurance, phone plan, a paid volunteer day each year, dedicated training opportunities, and career development pathways. 

• Customer-Centric Culture: We’re passionate about delivering exceptional support and building trusted partnerships with our customers. 

• Diverse Customer Base: You'll work with our diverse, and growing customer base as we continue to win new business and expand, allowing you to showcase your technical expertise and top-tier customer service skills. 

What you will do:

In this busy role, you will act as Cyclone's go-to Lenovo Champion and subject matter expert, providing guidance across Lenovo's full portfolio (IDG, ISG, SSG). You will provide outstanding service and go the extra mile for our customers while identifying new business opportunities. Ultimately, to be successful in this position you will collaborate with our sales team to achieve targets while keeping our clients delighted and engaged with our Lenovo products and services. This position may require occasional travel.

Key Responsibilities:

• Be a subject matter expert as required in a pre-sale's capacity on Lenovo product
• Have a firm understanding of Lenovo configurations, particularly IDG
• Review national opportunities & quotes with a view to upsell  
• Drive ongoing internal advocacy and sales team engagement, ensuring Lenovo is positioned early and effectively in opportunities.
• Act as an internal educator and escalation point for complex Lenovo opportunities and solution design.
• Maintain a high level of technical and commercial understanding across Lenovo’s product range, offerings, 
  programs, and strategic initiatives (e.g., Workstations, Education 360, ISG solutions). 
• Promote higher-value solution selling, including services, infrastructure, and advanced end-user solutions
• Support the development of customer proposals involving Lenovo solutions, ensuring strong technical and commercial alignment. 

What you will bring:

• Strong technical and commercial understanding of Lenovo's full product range
• Demonstrated success in business development
• Excellent stakeholder, negotiation, and communication skills
• Commercially astute with strong planning and prioritisation capability
• Ability to perform in a fast-paced environment
• Passion for technology and solution-based selling

About us 

Cyclone is a New Zealand privately owned company with branch offices in Auckland, Wellington, Christchurch, Dunedin and Invercargill. We employ over 200 team members including ICT specialists, engineers and professional learning advisors. 
Working at Cyclone includes the opportunity to thrive in: 

• Having training platforms and development pathways with direct access to large multinationals such as Microsoft, HP, Aruba, Google, Apple and Dell. 

• Being part of a collaborative team, with tight customer and supplier relationships. 

• A workplace rich in diversity, inclusive of all thinking styles, and actively reflecting our core values. 

To apply 

All applicants must be a New Zealand Citizen or Resident and be willing to undergo police vetting or any other checks relevant to the role.