DESKSIDE Support

artechinformationsystemllc
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📍 CA📍 Foster City📍 Foster City, CA, United States📍 usFull time

About this role

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: DESKSIDE Support Representative Distributed Client Services

Location: FOSTER CITY,CA

Duration:1 Year

Job Description:

· Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.

· Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer’s place of business for hardware or platform related issues.

· Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current – 4 generations of Windows Operating Systems or Apple current OS -1. Familiarity with Microsoft Office Suite and other common software applications.

· Skills Overview (list or overview) Candidate requires 7+ years of Deskside Break/Fix troubleshooting and solutioning experience in larger corporate environments. The support platform is Microsoft OS including Win7 and some Win10 (piloting). In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds.

· The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices.

· The candidate must be able to provide on site and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools.

Qualifications

Additional Information

For more information, Please contact

Shubham

973-295-4595

Frequently Asked Questions

Is the salary disclosed for the DESKSIDE Support position at artechinformationsystemllc?
The salary for this DESKSIDE Support role at artechinformationsystemllc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the DESKSIDE Support position at artechinformationsystemllc located?
This DESKSIDE Support role at artechinformationsystemllc is based in CA, Foster City, Foster City, CA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the DESKSIDE Support role at artechinformationsystemllc full-time or part-time?
This is listed as a Full time position. It is posted as a DESKSIDE Support role at artechinformationsystemllc.
How do I apply for the DESKSIDE Support position at artechinformationsystemllc?
Click the "Apply Now" button on this page. You will be redirected to artechinformationsystemllc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the DESKSIDE Support job at artechinformationsystemllc posted?
This DESKSIDE Support position at artechinformationsystemllc was posted on Jan 12, 2017. Apply as soon as possible — early applications are often reviewed first.
DESKSIDE Support
artechinformationsystemllc
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