TECH SUPPORT (Telephony - Avaya)

artechinformationsystemllc
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šŸ“ MNšŸ“ Mendota HeightsšŸ“ Mendota Heights, MN, United StatesšŸ“ usContract

About this role

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Description:

Job Title: TECH SUPPORT (Telephony - Avaya)
Location: Mendota Heights MN
Duration: 13 plus months

Required skills

ā€¢ 5+ years of experience in systems support analysis experience.
ā€¢ Application administration or production support in a telephony (Avaya) environment.
ā€¢ Preferably experience with Qfiniti Call Recording and Verint Workforce Management.
ā€¢ Experience in Application administration or production support in a Windows/SQL environment.
ā€¢ Undergraduate degree in Computer Science or related discipline.
ā€¢ Experience with owning and driving technical initiatives

Responsibilities

ā€¢ Perform migrations from lower environments to production, lead upgrades, installations, and configurations.
ā€¢ Evaluate or review queries to extract data, or perform limited programming to fine tune systems supported.

looking more for someone who can work with the back end of the server. Deal with Weblogic errors and manage the underlying issues on the servers as well as the PBX.

ā€¢ Update and or author documentation and procedures.
ā€¢ Troubleshoot network, hardware, and software issues while coordinating resolution with users, vendors and internal service groups.
ā€¢ May coordinate project resources and provide guidance to less experienced analysts.
ā€¢ Coordination and relationship building with Technical and Business partners.
ā€¢ May also perform some leadership initiatives in support of the team mission.

Qualifications

Additional Information

For more information, Please contact

Pavithra P

973 507 7535

pavithra.p(at)artechinfo.com

Frequently Asked Questions

Is the salary disclosed for the TECH SUPPORT (Telephony - Avaya) position at artechinformationsystemllc?
The salary for this TECH SUPPORT (Telephony - Avaya) role at artechinformationsystemllc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the TECH SUPPORT (Telephony - Avaya) position at artechinformationsystemllc located?
This TECH SUPPORT (Telephony - Avaya) role at artechinformationsystemllc is based in MN, Mendota Heights, Mendota Heights, MN, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the TECH SUPPORT (Telephony - Avaya) role at artechinformationsystemllc full-time or part-time?
This is listed as a Contract position. It is posted as a TECH SUPPORT (Telephony - Avaya) role at artechinformationsystemllc.
How do I apply for the TECH SUPPORT (Telephony - Avaya) position at artechinformationsystemllc?
Click the "Apply Now" button on this page. You will be redirected to artechinformationsystemllc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the TECH SUPPORT (Telephony - Avaya) job at artechinformationsystemllc posted?
This TECH SUPPORT (Telephony - Avaya) position at artechinformationsystemllc was posted on Nov 14, 2016. Apply as soon as possible ā€” early applications are often reviewed first.
TECH SUPPORT (Telephony - Avaya)
artechinformationsystemllc
Apply for this role ā†—

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