IT Specialist
About this role
Company Description
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te๏ปฟchnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
- Under broad supervision, conduct operations in support of the Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services.
REQUIRED:
Contractor shall have minimum of three (3) years of customer service experience in an IT environment. Three (3) years of customer service experience shall include two (2) years of IT ticketing system experience, plus an understanding of Service Level goals and targets, including a certification in a process based platform including programs equal to ITIL, HDI, CoBIT, Lean Six, Six Sigma,etc. and one (1) year of experience in Remote Desk Takeover tools and usage.
Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II: SEC+CE AND ITIL, HDI, CoBIT, Lean Six, Six Sigma ,etc(Any of them )
High school Diploma or General Equivalency Diploma (GED)
If you believe you're qualified for this position and are currently in the job market or interested in making a change, please give me a call as soon as possible at (973) 967-3415
Qualifications
Secret/Top Secret Clearance required
- Certified in accordance with DoD 8570.01โM Information Assurance Technician (IAT) Level I: A+, Network+ย
- In addition: One of the following is required: MTA, MCTS, MCSA, CompTIA A+, CompTIA Network +, CCNA
Additional Information
For more information, Please contact
shail Jha
973-967-3415
Shail.JhaATartechinfo.com
Frequently Asked Questions
Is the salary disclosed for the IT Specialist position at artechinformationsystemllc?
Where is the IT Specialist position at artechinformationsystemllc located?
Is the IT Specialist role at artechinformationsystemllc full-time or part-time?
How do I apply for the IT Specialist position at artechinformationsystemllc?
When was the IT Specialist job at artechinformationsystemllc posted?
You'll be redirected to artechinformationsystemllc's official application page on SmartRecruiters.