About this role

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te๏ปฟchnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

  • Under broad supervision, conduct operations in support of the Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services.
    REQUIRED:
    Contractor shall have minimum of three (3) years of customer service experience in an IT environment. Three (3) years of customer service experience shall include two (2) years of IT ticketing system experience, plus an understanding of Service Level goals and targets, including a certification in a process based platform including programs equal to ITIL, HDI, CoBIT, Lean Six, Six Sigma,etc. and one (1) year of experience in Remote Desk Takeover tools and usage.
    Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II: SEC+CE AND ITIL, HDI, CoBIT, Lean Six, Six Sigma ,etc(Any of them )

    High school Diploma or General Equivalency Diploma (GED)

If you believe you're qualified for this position and are currently in the job market or interested in making a change, please give me a call as soon as possible at (973) 967-3415

Qualifications

Secret/Top Secret Clearance required

  • Certified in accordance with DoD 8570.01โ€M Information Assurance Technician (IAT) Level I: A+, Network+ย 
  • In addition: One of the following is required: MTA, MCTS, MCSA, CompTIA A+, CompTIA Network +, CCNA

Additional Information

For more information, Please contact

shail Jha

973-967-3415

Shail.JhaATartechinfo.com

Frequently Asked Questions

Is the salary disclosed for the IT Specialist position at artechinformationsystemllc?
The salary for this IT Specialist role at artechinformationsystemllc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Specialist position at artechinformationsystemllc located?
This IT Specialist role at artechinformationsystemllc is based in Camp Lejeune, Camp Lejeune, NC, United States, NC, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Specialist role at artechinformationsystemllc full-time or part-time?
This is listed as a Full time position. It is posted as a IT Specialist role at artechinformationsystemllc.
How do I apply for the IT Specialist position at artechinformationsystemllc?
Click the "Apply Now" button on this page. You will be redirected to artechinformationsystemllc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the IT Specialist job at artechinformationsystemllc posted?
This IT Specialist position at artechinformationsystemllc was posted on Sep 23, 2016. Apply as soon as possible โ€” early applications are often reviewed first.
IT Specialist
artechinformationsystemllc
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