2nd Line Support Engineer

focusitrecruitment
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📍 Saffron Walden📍 Saffron Walden, , United Kingdom📍 gb

About this role

Company Description

Job Description

Focus IT has the pleasure with working alongside a growing IT solutions client.

Our client is hiring a 2nd Line Support Engineer to join their small and dynamic team where you will continue to develop your technical skills.

As the 2nd Line Engineer, you will handle incoming technical support incidents, requests, and changes. 

2nd Line Support Engineer provides updates and ensure ongoing customer communication is maintained. 

2nd Line Support Engineer will help with the resolution of calls ranging from simple password resets to complex server queries.

You will be an experienced 2nd Line Support Engineer with good knowledge of Windows, Networking.

Typical skills required for the 2nd Line Support Engineer are:

  • Server 2003/ 2008/ 2012
  • Exchange 2007/ 2010, Active Directory
  • Networking Protocols and Microsoft Operating Systems. 
  • Strong commercial knowledge of Windows Server Maintenance, upgrades and Installations.

You will ideally have any certs or working towards either: CompTIA, MCP, MCA, MTA, MCSA, MCSE. 

Any experience working in a Managed Service environment would be great!

Location: Saffron Walden

Salary: £20,000 – £28000

Qualifications

Additional Information

Frequently Asked Questions

Is the salary disclosed for the 2nd Line Support Engineer position at focusitrecruitment?
The salary for this 2nd Line Support Engineer role at focusitrecruitment is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the 2nd Line Support Engineer position at focusitrecruitment located?
This 2nd Line Support Engineer role at focusitrecruitment is based in Saffron Walden, Saffron Walden, , United Kingdom, gb. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the 2nd Line Support Engineer position at focusitrecruitment?
Click the "Apply Now" button on this page. You will be redirected to focusitrecruitment's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the 2nd Line Support Engineer job at focusitrecruitment posted?
This 2nd Line Support Engineer position at focusitrecruitment was posted on Sep 30, 2019. Apply as soon as possible — early applications are often reviewed first.
2nd Line Support Engineer
focusitrecruitment
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