Desktop Technician
About this role
Company Description
TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each clients requirements and span the services spectrum from Application Development/Maintenance testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry-oriented business process.
Job Description
Skills Required:
• Break/fix support for Desktops and laptops in office environment, including internal part replacement or upgrade Professional experience with PC setup (imaging, configuration of Windows Platform software).
• Setup and removal of desktop and laptop systems.
• Excellent time management and multitasking skills.
• Proactive and able to work with little supervision.
• Excellent customer service skills.
• Excellent Documentation skills
• Experienced with Windows 7 technical support, 4 years minimum Windows support experience preferred.
• Professional experience supporting Office/Outlook 2007 and 2010
• Professional experience with Network connectivity (IP setup, adding network printers)
• A+ Cert a plus.
Qualifications
Additional Information
Sandeep
734 418 0079
Account Manager
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