Helpdesk/Customer Care

paradigminfotech
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📍 Edison📍 Edison, NJ, United States📍 NJ📍 usContract

About this role

Company Description

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.

Job Description

Skillsets Required 


- Experience with BI tools in a Customer Care or Helpdesk environment

- Working with various TMS tools 

- Data Analysis experience in discussing reporting requirements and creating reports

- Experience with Zendesk / Good Data is useful

- Proficient in MS Excel, creating reports, working with pivots and macros

- Technical knowledge of reporting tools like Crystal Reports, Business Objects useful but not required

Experience Level

- 5 + years 

- 2 - 3 years in a Customer Care / Heldesk environment



Thanks

Ashok

443-640-0099

Qualifications

Zendesk

Additional Information

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the Helpdesk/Customer Care position at paradigminfotech?
The salary for this Helpdesk/Customer Care role at paradigminfotech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Helpdesk/Customer Care position at paradigminfotech located?
This Helpdesk/Customer Care role at paradigminfotech is based in Edison, Edison, NJ, United States, NJ, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Helpdesk/Customer Care role at paradigminfotech full-time or part-time?
This is listed as a Contract position. It is posted as a Helpdesk/Customer Care role at paradigminfotech.
How do I apply for the Helpdesk/Customer Care position at paradigminfotech?
Click the "Apply Now" button on this page. You will be redirected to paradigminfotech's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Helpdesk/Customer Care job at paradigminfotech posted?
This Helpdesk/Customer Care position at paradigminfotech was posted on Jun 15, 2015. Apply as soon as possible — early applications are often reviewed first.
Helpdesk/Customer Care
paradigminfotech
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