Help desk analyst

paradigminfotech
Apply Now ↗
📍 Edison📍 Edison, NJ, United States📍 NJ📍 us

About this role

Company Description

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.

Job Description

Location
Edison, NJ

Skillsets Required

- Experience with BI tools in a Customer Care or Helpdesk environment
- Working with various TMS tools
- Data Analysis experience in discussing reporting requirements and creating reports
- Experience with Zendesk / Good Data is useful
- Proficient in MS Excel, creating reports, working with pivots and macros
- Technical knowledge of reporting tools like Crystal Reports, Business Objects useful but not required

Experience Level
- 5 + years
- 2 - 3 years in a Customer Care / Heldesk environment

Duration
6 months

Start date
ASAP

Qualifications

Location
Edison, NJ

Skillsets Required

- Experience with BI tools in a Customer Care or Helpdesk environment
- Working with various TMS tools
- Data Analysis experience in discussing reporting requirements and creating reports
- Experience with Zendesk / Good Data is useful
- Proficient in MS Excel, creating reports, working with pivots and macros
- Technical knowledge of reporting tools like Crystal Reports, Business Objects useful but not required

Experience Level
- 5 + years
- 2 - 3 years in a Customer Care / Heldesk environment

Duration
6 months

Start date
ASAP

Additional Information

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the Help desk analyst position at paradigminfotech?
The salary for this Help desk analyst role at paradigminfotech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Help desk analyst position at paradigminfotech located?
This Help desk analyst role at paradigminfotech is based in Edison, Edison, NJ, United States, NJ, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Help desk analyst position at paradigminfotech?
Click the "Apply Now" button on this page. You will be redirected to paradigminfotech's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Help desk analyst job at paradigminfotech posted?
This Help desk analyst position at paradigminfotech was posted on May 21, 2015. Apply as soon as possible — early applications are often reviewed first.
Help desk analyst
paradigminfotech
Apply for this role ↗

You'll be redirected to paradigminfotech's official application page on SmartRecruiters.