JR. A+ Field IT Engineer
About this role
Company Description
Job Description
- Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems.
- Installs and optimizes HW/SW/Networking product and configurations at customer sites.
- May diagnose and resolve product performance problems.
- Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance.
- Takes responsibility for potential or desired follow-up services (Sales/Systems Engineering) or problem escalation.
- Maintains a functional understanding of company service solutions.
- Desk side support, concierge desk, VIP support, tier 3 hardware/software support.
- Effective Communications
- PC/Workstation Hardware
- Desk-side Software Support (DSS)
Qualifications
- 2 or more years of experience in a hands-on desk side support role required
- Must have valid driver’s license with reliable vehicle and appropriate insurance (required)
- Proficiency in Windows operating systems, Microsoft Office software
- Proficient with PC hardware
- Excellent communication skills required.
- A+ Certification required
- Lenovo, Dell and HP certifications would be a plus (not required)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
Is the salary disclosed for the JR. A+ Field IT Engineer position at pinnacletechnicalresources?
The salary for this JR. A+ Field IT Engineer role at pinnacletechnicalresources is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the JR. A+ Field IT Engineer position at pinnacletechnicalresources located?
This JR. A+ Field IT Engineer role at pinnacletechnicalresources is based in FL, Miami, Miami, FL, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the JR. A+ Field IT Engineer role at pinnacletechnicalresources full-time or part-time?
This is listed as a Full time position. It is posted as a JR. A+ Field IT Engineer role at pinnacletechnicalresources.
How do I apply for the JR. A+ Field IT Engineer position at pinnacletechnicalresources?
Click the "Apply Now" button on this page. You will be redirected to pinnacletechnicalresources's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the JR. A+ Field IT Engineer job at pinnacletechnicalresources posted?
This JR. A+ Field IT Engineer position at pinnacletechnicalresources was posted on Oct 11, 2017. Apply as soon as possible — early applications are often reviewed first.
JR. A+ Field IT Engineer
pinnacletechnicalresources
You'll be redirected to pinnacletechnicalresources's official application page on SmartRecruiters.