Service Desk Technician
ylconsultinginc1
Contract
Jr Service Desk Tech
About this role
Company Description
Since our beginning in 1999, our company’s focus has always been on the business and IT needs of our customers. Serving mid-size to large companies ($2+ billion), needs vary based upon size, economic factors, previous IT investment decisions, and a company’s future outlook. Whether it’s supporting legacy systems, integrating with third-parties, performing company-wide software upgrades, providing help desk and infrastructure support, or expanding into emerging technologies, Y&L has evolved based upon the needs of our clients.
For over 20 years, we have worked with business and IT leaders to accomplish their goals. More specifically, their goals have not been to create and integrate a piece of software, its’ been to improve back-end operations, its’ been to increase online sales, its’ been to improve internal and external communication, its’ been to address competitive threats, and its’ been to increase revenue and profit. Along the way, we have created Centers of Excellence, based upon extensive experience and industry best practices, that allow us to confidently offer the following:
- Onsite, Offsite, Nearshore and Offshore IT Development, QA and Maintenance
- Onsite, Offsite, Nearshore and Offshore Help Desk and Infrastructure Services
- Analytics & Data Science Solutions
- Big Data, EDM and Business Intelligence Solutions
- Robotic Process Automation Services
- IoT and IIoT Technology Development
- Industry-centric Process Automation
- Social and Digital Media Services
Job Description
Job Title: Service Desk Technician
Duration: 6-12 months contract
Location: San Antonio, TX
Visa Status: USC & GC (No H1B, CPT & OPT)
Payrate: $10-15/hr on 1099
Job Description:
- 1-3 years of experience in a service desk/help desk role (Junior Level)
- Experience troubleshooting issues
- Must be flexible with shift schedule
- Experience in the information technology field supporting inbound customer requests (password resets, account troubleshooting etc.)
- Previous experience utilizing ticketing systems
- Proficiency with Windows and Mac laptops and desktops
- Familiarity with Active Directory and Microsoft Outlook/Exchange environments.
- Capable of connecting printers/scanners/copiers
- Strong written and verbal communication skills- able to relay technical ideas to business audience
- Ability to maintain composure, tact and effectiveness under stressful conditions
Desirable Qualifications:
- Associates Degree
- A+ Certification
- Previous experience in retail organization working with POS hardware /software
- Experience working with networking equipment (routers, switches and hubs)
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
Is the salary disclosed for the Jr Service Desk Tech position at ylconsultinginc1?
The salary for this Jr Service Desk Tech role at ylconsultinginc1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Jr Service Desk Tech position at ylconsultinginc1 located?
This Jr Service Desk Tech role at ylconsultinginc1 is based in San Antonio, San Antonio, TX, United States, TX, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Jr Service Desk Tech role at ylconsultinginc1 full-time or part-time?
This is listed as a Contract position. It is posted as a Jr Service Desk Tech role at ylconsultinginc1.
How do I apply for the Jr Service Desk Tech position at ylconsultinginc1?
Click the "Apply Now" button on this page. You will be redirected to ylconsultinginc1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Jr Service Desk Tech job at ylconsultinginc1 posted?
This Jr Service Desk Tech position at ylconsultinginc1 was posted on Jun 7, 2019. Apply as soon as possible — early applications are often reviewed first.
Jr Service Desk Tech
ylconsultinginc1
You'll be redirected to ylconsultinginc1's official application page on SmartRecruiters.