Looking for Configuration Analyst Golden, Colorado

Company Description

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.

Job Description

Analyzes changes of product design to determine the effect on the end product design and function and determines and prepares documentation necessary for change. Coordinates with customers and manufacturers to determine a process for change reporting. Reviews released engineering change data and changes documenting activities to ensure adherence to configuration management procedures and policies. Typically requires at least a bachelor's degree in area of specialty and at least 1 years or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.

Lives local and in-person interview required.

Essential Skills:

1. Phone provisioning (Moves, Adds, Changes) with Cisco Unified Communications Manager

2. Voice Mail provisioning with Cisco Unity Connection

3. Basic Cisco VoIP Phone Troubleshooting with Cisco Unified Communications Manager

4. Customer Support (listening skills)

5. Ticket System (open, close, update) (Service Now is used by Jeffco)

Type Qualification Description Competency Candidate
Competency Experience
Skills Communication skills both verbal and written   Proficient 1-2 yrs
Skills Ticket System Experience Ticket System (open, close, update) (Service Now is used by Jeffco) Proficient 1-2 yrs
Skills Voice Mail provisioning Voice Mail provisioning with Cisco Unity Connection Proficient 1-2 yrs

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.