Customer Success Manager

hmd· Brokerage
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📍 Skopje, Aerodrom, MacedoniaFull Time

About this role

About HMD Transport:

HMD Transport is an asset-backed freight brokerage based in Chicago, IL servicing all domestic modes of transportation in North America.

With over two decades of experience, HMD is a multicultural, friendly, and fast-growing place to work. We promote a positive, encouraging, and lively work environment which translates into a better experience not only for our employees but also for our clients and customers.

To find out more about HMD Transport, please visit www.hmdtransport.com

Description:

HMD Transport is currently looking for a friendly, coachable, and ambitious Customer Success Manager to join our team based in Skopje. 

What Kind of Candidate Is Suited for This Opportunity?

  • Previous experience in Sales or in the US trucking industry is required;
  • Fluent in English, both written and verbal;
  • Excellent communication & negotiation skills;
  • Chatty, motivated & dynamic personality;
  • Desire to work in the US Trucking industry and have a growth mindset for a long-term career in sales;
  • Comfortable on the phone, Strong email writing skills, and happy to handle objections;
  • Team player with a positive attitude and willingness to learn.

What Would Be Your Responsibilities?

  • Develop sales opportunities through outbound inquiry;
  • Actively seeking out new potential client accounts and making the first contact with those accounts;
  • Lead management and CRM activities using hubspot.com;
  • Maintain client and prospect databases;
  • Collaborate with our Customer Sales team to craft and propose best in class brokerage solutions;
  • Work with dynamic team to solve logistical challenges.

What Can You Expect?

  • To work in a modern office in Business Center Synergy - Skopje;
  • To have full private health insurance sponsored by the employer;
  • To have a 50% discount in the fitness and spa center Synergy;
  • To have a paid time off (PTO);
  • To be part of a fun and energetic work environment;
  • To have a competitive salary + bonus program; 

Working Hours:
14:00 - 23:00 Mon-Fri (Macedonian local time)



If you would like to join our team and your profile fits with the above requirements, please apply here and send us your resume in English.
Maximum confidentiality is guaranteed!

Only shortlisted candidates will be contacted!

Frequently Asked Questions

Is the salary disclosed for the Customer Success Manager position at hmd?
The salary for this Customer Success Manager role at hmd is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Success Manager position at hmd located?
This Customer Success Manager role at hmd is based in Skopje, Aerodrom, Macedonia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Success Manager role at hmd full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Success Manager role in the Brokerage department at hmd.
Which team or department does the Customer Success Manager at hmd belong to?
This Customer Success Manager position is part of the Brokerage department at hmd. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Manager position at hmd?
Click the "Apply Now" button on this page. You will be redirected to hmd's official application portal hosted on bamboohr where you can submit your application directly.
When was the Customer Success Manager job at hmd posted?
This Customer Success Manager position at hmd was posted on Nov 9, 2023. Apply as soon as possible — early applications are often reviewed first.
Customer Success Manager
hmd
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