Service Representative (Groundskeeper - Maintenance)

Company Description

OUR MISSION & VALUES: 

CREATING STRONG COMMUNITY THROUGH EXCEPTIONAL EXPERIENCES

Excellence, service, a resident-first approach, and an ownership mentality. These are the bedrock values that influence every Hercules Living interaction, no matter how large or small. The dedicated professionals at Hercules Living are trained to ensure all residents receive the same extraordinary service, every time – no matter the type of community. We understand that little things can make a big difference to our residents’ comfort, happiness, and peace of mind. That’s why we make sure each apartment and community is always clean, comfortable, and well maintained. At Hercules Living, we partner with residents to transform apartments into homes, and complexes into communities.

Job Description

The Service Representative reports directly to the Service Manager. In coordination with the Service Technicians he/she insures the physical operation and proper appearance of the community, both interior and exterior.

RESPONSIBILITIES OF A SERVICE REPRESENTATIVE

• Maintain the exterior appearance of the building, hallways, laundry rooms, clubhouse and grounds to be pleasing to the eye of prospective and present residents.
• Complete special projects and tasks to maintain the property.
• Maintain all community owned equipment in good working condition.
• Communicate with Service Manager and Office staff as needed to complete all maintenance requests.
• Provide exceptional customer service to residents, vendors, and guests.

Qualifications

• Train in various areas to complete assigned tasks.
• Ability to work independently.
• Good customer service skills.

Additional Information

Company Benefits:     
An exceptional benefits package which includes;     

• Medical     
• Dental     
• Vision     
• Paid holidays     
• Vacation/Personal Leave     
• 401K     
• Life insurance     
• Long term disability     
• Employee Assistance Program (EAP)     
• and more...

*Potential for Incentives and Bonuses     
*Great opportunity with a growing organization.