We are Looking for “ Fresher's Application Support ”

krgtechnologyinc
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📍 FL📍 Tampa📍 Tampa, FL, United States📍 usContract

About this role

Company Description

Thanks & Regards


Kumar.T | Resourcing Executive
KRG Technologies, Inc.,
25000 Avenue Stanford, Suite #243, Valencia, CA 91355
Direct : 661-367-8000 Ext : 303 | www.krgtech.com

Job Description

Job description : Fresher's Application Support
Location : Tampa, FL
Duration : CTH

NOTE: Fresher’s with good capstone or less than 1 year experienced with 3 year degrees (Associates or Bachelors)


Here is the description of roles and expectations. Fresher with good capstone or less than 2 years experienced with 3 year degrees (Associates or Bachelors) is what we are looking at.

Service Tier JD Skills Expectation
Level 1 / 1.5 • Initial support level and first interface for end user & system generated application issues
• Work as a part of Application Command Center that includes monitoring and system health checks
• Work as a part of the L1.5 group drives SOP / Script based resolution and fulfillment • Good Communication Skills
• Foundation in IT Service Management (Handling Incidents, Troubleshooting, working through ticketing tools, experience in systems management / monitoring tools will be useful)
• Computer Science Education with good foundation in technical skills and basics on Java / .NET / C++ / C#/SQL/Oracle
• Associates / 3 year degrees in Computer Programming, Computer Science etc.,
Level 2 • Work as a part of L2 team that focuses on Unknown resolution and Adhoc fulfillment through configuration changes
• Perform Application Root Cause Analysis and continual pursuit to reduce incidents / disruptions of services
• Continual effort to pass incidents to L1 / L1.5 through creation of Knowledge Artifacts / scripts
• Perform minor bug fixes and ensure application stability • Good Communication Skills
• Specialize in one core technology (C++/C, Java, .Net, SQL, Oracle etc.,)
• Ability to work with multiple stakeholders
• Adept in SDLC basics
• Foundation in IT Service Management, IT processes, ticketing tool etc.,
• Any Certifications will be useful
• Associates / 3 year degrees in Computer Programming, Computer Science etc.,


If you are not interested in the role or if now isn’t a great time for a move, just let me know if I can help in the future.
Thanks for your time,

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the We are Looking for “ Fresher's Application Support ” position at krgtechnologyinc?
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Where is the We are Looking for “ Fresher's Application Support ” position at krgtechnologyinc located?
This We are Looking for “ Fresher's Application Support ” role at krgtechnologyinc is based in FL, Tampa, Tampa, FL, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the We are Looking for “ Fresher's Application Support ” role at krgtechnologyinc full-time or part-time?
This is listed as a Contract position. It is posted as a We are Looking for “ Fresher's Application Support ” role at krgtechnologyinc.
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When was the We are Looking for “ Fresher's Application Support ” job at krgtechnologyinc posted?
This We are Looking for “ Fresher's Application Support ” position at krgtechnologyinc was posted on Feb 20, 2017. Apply as soon as possible — early applications are often reviewed first.
We are Looking for “ Fresher's Application Support ”
krgtechnologyinc
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