Service Delivery Manager

krgtechnologyinc
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📍 NJ📍 South Brunswick Township📍 South Brunswick Township, NJ, United States📍 usContract

About this role

Company Description

Sevagan M

KRG Technologies, Inc.,

sevagan(at)krgtech.com

25000 Avenue Stanford, Suite #243, Valencia, CA 91355

Direct : 661-367-8000 Ext : 513


Job Description

· The Service delivery manager is responsible for coordinating, managing & delivering/fulfilling very high complex, multi-disciplinary, multi-geography/international projects

· Responsible for overall customer satisfaction

· He / She is expected to establish policies designed to ensure consistently high service performance, monitors employees and evaluates customer feedback to develop quality improvement processes.

· Should mentor / guide the technical teams

· Responsible for coordination and collaboration across teams and ensure seamless communication

· Strong leadership capacity to influence and manage teams (multi-cultural)

· Excellent communication and articulation skills

· Responsible for project governance and the key project KPIs/ SLAs that has been agreed with the customer

· Responsible for driving Service Improvement initiatives resulting in cost effectiveness

Atleast 12 – 15 years of experience and should have experience in managing big projects

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the Service Delivery Manager position at krgtechnologyinc?
The salary for this Service Delivery Manager role at krgtechnologyinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Delivery Manager position at krgtechnologyinc located?
This Service Delivery Manager role at krgtechnologyinc is based in NJ, South Brunswick Township, South Brunswick Township, NJ, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Delivery Manager role at krgtechnologyinc full-time or part-time?
This is listed as a Contract position. It is posted as a Service Delivery Manager role at krgtechnologyinc.
How do I apply for the Service Delivery Manager position at krgtechnologyinc?
Click the "Apply Now" button on this page. You will be redirected to krgtechnologyinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Service Delivery Manager job at krgtechnologyinc posted?
This Service Delivery Manager position at krgtechnologyinc was posted on Jan 4, 2017. Apply as soon as possible — early applications are often reviewed first.
Service Delivery Manager
krgtechnologyinc
Apply for this role ↗

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