Cisco Video Conference – L1 Support

krgtechnologyinc
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📍 Fort Mill📍 Fort Mill, SC, United States📍 SC📍 usFull time

About this role

Company Description

nandha

Krg tech Inc

661 367 8000 *304


Job Description

Manage and maintain Video conferencing equipment and performing daily health checks.

- Support and manage Video Conference meetings via Microsoft Outlook and support AV and Video Conferencing rooms.

- Monitor Video infrastructure capacity and performance to ensure continued, uninterrupted operation of its systems and applications.

- Provide first line fault monitoring on the customers video networks making best use of available network management tools.​

- Responsible for documenting and recording all details of the identification and resolution of any issues on the customer networks using the help desk ticketing software.

- Hands on experience and troubleshooting skills on videoconference and audiovisual equipment (Biamps, projection systems, displays, cameras, microphones, integrated A/V systems, etc.)

- Address and troubleshoot customer issues received via email or phone, as well as through monitoring tools, for videoconferencing endpoints, infrastructure, integrated A/V systems.

- Knowledge on Cisco (Tandberg) codecs like SX10, SX20, SX80,C40 etc. is an added advantage

- Knowledge on Cisco Video Infrastructure like VCS (Control & Expressway), TelePresence Server, TMS and CUCM and MCU is an added advantage.

- Deal with Level 1 and Level 2 tickets.

- Avaya phone & cabling knowledge.

- Ready to work on 24X7 support.

Please let me know if you have any Q

Qualifications

Avaya,Cisco

Additional Information

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the Cisco Video Conference – L1 Support position at krgtechnologyinc?
The salary for this Cisco Video Conference – L1 Support role at krgtechnologyinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Cisco Video Conference – L1 Support position at krgtechnologyinc located?
This Cisco Video Conference – L1 Support role at krgtechnologyinc is based in Fort Mill, Fort Mill, SC, United States, SC, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Cisco Video Conference – L1 Support role at krgtechnologyinc full-time or part-time?
This is listed as a Full time position. It is posted as a Cisco Video Conference – L1 Support role at krgtechnologyinc.
How do I apply for the Cisco Video Conference – L1 Support position at krgtechnologyinc?
Click the "Apply Now" button on this page. You will be redirected to krgtechnologyinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Cisco Video Conference – L1 Support job at krgtechnologyinc posted?
This Cisco Video Conference – L1 Support position at krgtechnologyinc was posted on Nov 22, 2016. Apply as soon as possible — early applications are often reviewed first.
Cisco Video Conference – L1 Support
krgtechnologyinc
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