Service Desk Analyst
About this role
Company Description
Job Description
· Disciplined, systematic problem solving skills required.
· Hands-on work experience with the following Windows Operating systems
· Clients: Windows7, Windows Vista, Windows XP, Windows 2000
· Servers: Windows 2000, Windows 2003, Windows 2008,
· Knowledge of Active Directory, Exchange 2003/2007
· ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center or service NOW.
· Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
· MS Office Suite (2003, 2007, 2010, 2013 and 2016): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, MS Visio and Lync 2010/2013.
· Internet browsers (e.g. Explorer, Chrome, Firefox) Ability to troubleshoot and solve JAVA and Flash player issues.
· VPN and remote dial-in users
· Support for laptop, desktops, and printers
· iPhone and Android mobile device support
· Others: Adobe Acrobat and other common desktop applications like WinZip, etc.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
Is the salary disclosed for the Service Desk Analyst position at krgtechnologyinc?
Where is the Service Desk Analyst position at krgtechnologyinc located?
Is the Service Desk Analyst role at krgtechnologyinc full-time or part-time?
How do I apply for the Service Desk Analyst position at krgtechnologyinc?
When was the Service Desk Analyst job at krgtechnologyinc posted?
You'll be redirected to krgtechnologyinc's official application page on SmartRecruiters.