Support Engineer

bringleexcellence
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📍 MH📍 Navi Mumbai📍 Navi Mumbai, MH, India📍 inFull time

About this role

Company Description

CMS IT SERVICES

http://www.cmsitservices.com/


Job Description

· Responding to and Answering Calls, Emails and Web Tickets of end users in a cordial, professional manner

· Logging Tickets (Incident / Service Request / Information Query) for every user interaction handled

·  Providing first level support on Desktops, Peripherals, and Office automation products.

·  Route/Assign tickets to the appropriate support group, if necessary.

·  Identifying and escalating high-severity, priority issues

· Updating Pending Tickets with timely, precise, accurate updates

· Following-up with end users, if necessary, for closure of pending tickets

·  Willing to work for 24*7 shifts

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the Support Engineer position at bringleexcellence?
The salary for this Support Engineer role at bringleexcellence is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Support Engineer position at bringleexcellence located?
This Support Engineer role at bringleexcellence is based in MH, Navi Mumbai, Navi Mumbai, MH, India, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Support Engineer role at bringleexcellence full-time or part-time?
This is listed as a Full time position. It is posted as a Support Engineer role at bringleexcellence.
How do I apply for the Support Engineer position at bringleexcellence?
Click the "Apply Now" button on this page. You will be redirected to bringleexcellence's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Support Engineer job at bringleexcellence posted?
This Support Engineer position at bringleexcellence was posted on Mar 30, 2017. Apply as soon as possible — early applications are often reviewed first.
Support Engineer
bringleexcellence
Apply for this role ↗

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