Lead Care Manager

EA Family Services is hiring a full-time Lead Care Manager for the Bakersfield area. This position would entail working with a dynamic team providing care coordination/case management for Medi-Cal enrollees. Must love working with people; have a respectful, and objective attitude; be friendly and outgoing. Must have a BA/BS in the social services field. Must be Bilingual, speaking both English and Spanish. The hourly pay is $23.00 per hour. Must pass DOJ/FBI/CAIC clearances.

Lead Care Manager responsibilities include:

· Coordinating with individuals and/or entities to ensure a seamless experience for the member and nonduplication of services.

· Engage eligible members.

· Oversee provision of ECM and CS services, including the completion of the assessment, development of a care plan, and implementation of the care plan

· Complete referrals on behalf of Members.

· Offer services where the member lives, seeks care, or finds most easily accessible and within managed care plan (MCP) guidelines

· Connect the member to other social services and supports they may need, including transportation and Community Supports

· Advocate on behalf of members with healthcare professionals

· Use motivational interviewing, trauma-informed care, and harm-reduction approaches

· Coordinate with hospital staff on discharge plan

· Accompany member to office visits, as needed and according to MCP guidelines

· Monitor treatment adherence (including medication)

· Provide health promotion and self-management training

Lead Care Manager trainings include:

· Enhanced Care Management and Community Supports Services

· Methods and processes for data sharing

· Member rights and responsibilities

· Clinical protocols, evidence-based practice guidelines

· Population of Focus for specific health needs and cultural awareness and sensitivity

· Patient-centered care

Job Type: Full-time

Salary: $23.00 per hour

Application Question(s):

· Must pass DOJ/FBI/CAIC clearances

Education:

· Bachelor's (Required)

Work Location: In person

Job Types: Part-time

Schedule:

· Monday to Friday

Work setting:

· Hybrid remote

Ability to commute/relocate:

· Varies: Reliably commute or planning to relocate before starting work (Required)

Experience:

· Case management: 1 year (Preferred)

License/Certification:

· CPR Certification (Required)

Willingness to travel:

· 25% (Preferred)

Work Location: Varies

Benefits:

• Employee assistance program

Work Location: Hybrid remote in Bakersfield, CA 93301