Customer Relation Officer

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About this role

Company Description

Hinduja Global Solutions (HGS) was established in India under the name ALIT (Ashok Leyland Information Technology), providing information technology services in 1993 with just one client and 25 employees. ALIT was merged with Hinduja Finance Corporation (HFC) in 2000 to form HGS. Between 2000 and 2003, HGS won businesses of major international clients, who were among the leaders in the Insurance & Telecom industries, thus establishing itself as a major player in the contact center industry. 2003 also marked the company's entry into international markets, with the establishment of its center in Manila.


With an aggressive acquisition strategy in place, HGS acquired Customer Contact Center Inc., a leading call center company located in the Philippines. In 2006, HGS acquired AFFINA LLC, a contact center and database management and marketing research company. In 2010, Careline Services, a UK-based contact center management services provider was acquired. In 2011, HGS acquired Online Support Inc, Canada based Customer Relationship Management Company and HCCA Business Services (P) Ltd (HCCA), a prominent player in Human Resource Outsourcing (HRO) domain in India. By virtue of these acquisitions, HGS today offers its clients nearly four decades of contact center experience and leadership dating back to 1973.

HGS currently has a global footprint of 55 delivery centers in India, the United States of America, the United Kingdom, Canada, Mauritius, France, Germany, Italy, Jamaica, the Netherlands, and Philippines.



Job Description

Process - Inbound process(Voice)

Qualification - Graduates/Undergraduates

Communication Skill - Kananda/Malayalam / Hindi / English

Shift - Girls predominantly day shifts Boys 24x7

Rounds - Only one round face to face

CTC for Mlr location -1,11,880 P.A

Qualifications

Graduates and Undergraduates

Additional Information

Sunil. A T- +91-9844404493

Jagadeesh-+91-8970233003

Frequently Asked Questions

Is the salary disclosed for the Customer Relation Officer position at hgs2?
The salary for this Customer Relation Officer role at hgs2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Relation Officer position at hgs2 located?
This Customer Relation Officer role at hgs2 is based in KA, Mangaluru, Mangaluru, KA, India, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Relation Officer role at hgs2 full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Relation Officer role at hgs2.
How do I apply for the Customer Relation Officer position at hgs2?
Click the "Apply Now" button on this page. You will be redirected to hgs2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Relation Officer job at hgs2 posted?
This Customer Relation Officer position at hgs2 was posted on Oct 5, 2016. Apply as soon as possible โ€” early applications are often reviewed first.
Customer Relation Officer
hgs2
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