Freshers Direct Walk-In: Customer Relationship Officer, HGS @ Chennai

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About this role

Company Description

Hinduja Global Solutions (HGS) was established in India under the name ALIT (Ashok Leyland Information Technology), providing information technology services in 1993 with just one client and 25 employees. ALIT was merged with Hinduja Finance Corporation (HFC) in 2000 to form HGS. Between 2000 and 2003, HGS won businesses of major international clients, who were among the leaders in the Insurance & Telecom industries, thus establishing itself as a major player in the contact center industry. 2003 also marked the company's entry into international markets, with the establishment of its center in Manila.


With an aggressive acquisition strategy in place, HGS acquired Customer Contact Center Inc., a leading call center company located in the Philippines. In 2006, HGS acquired AFFINA LLC, a contact center and database management and marketing research company. In 2010, Careline Services, a UK-based contact center management services provider was acquired. In 2011, HGS acquired Online Support Inc, Canada based Customer Relationship Management Company and HCCA Business Services (P) Ltd (HCCA), a prominent player in Human Resource Outsourcing (HRO) domain in India. By virtue of these acquisitions, HGS today offers its clients nearly four decades of contact center experience and leadership dating back to 1973.

HGS currently has a global footprint of 55 delivery centers in India, the United States of America, the United Kingdom, Canada, Mauritius, France, Germany, Italy, Jamaica, the Netherlands, and Philippines.



Job Description

Job Position : Customer Relationship Officer

Job Category : Customer Service, Voice Process (Domestic)

Work Location: Chennai

Compensation : 95,578 to 145,578 LPA + incentives depends on performance

Qualification :

# Minimum: +2 or Diploma pass

# Any Graduation including BE, B.Tech (Arrears acceptable)

# Batch: 2013, 2014 and 2015 passed outs

Desired Experience : 0 to 1 year

Shifts : Rotational shits

Desired Skills :

# Excellent communication skills in any one regional language {Tamil, Telugu, Malayalam, Kannada, Hindi}

# Candidate with moderate English speaking skills desirable

# Basic understanding of computer knowledge and telecomm industry

# Self-Confident, objection handling skills, customer centric, flexible for shifts

Job responsibilities :

# Handling Inbound customer calls

# Resolving customer queries and issues over phone

Please carry below documents (mandatory) :

# Updated Resume Copy

# Photo ID Proof (passport/PAN Card/Aadhar Card/Voter ID/Driving license/College ID

Note: You can mention the reference as "Gabriella"

Walk-In Date : From 17th Feb to 19th Feb 2016

Walk-In Time : 9:30 AM to 3:00 PM only

Walk-In Venue :

Hinduja Global Solutions,

#23, Cathedral Garden Road,

Nungambakkam, Chennai 600 034

Landmark: Behind Palm Groove Hotel, Next to BRS Hospital




Qualifications

# Minimum: +2 or Diploma pass


# Any Graduation including BE, B.Tech (Arrears acceptable)


# Batch: 2013, 2014 and 2015 passed outs

Additional Information

Contact Person : Gabriella - 9566211274

Frequently Asked Questions

Is the salary disclosed for the Freshers Direct Walk-In: Customer Relationship Officer, HGS @ Chennai position at hgs2?
The salary for this Freshers Direct Walk-In: Customer Relationship Officer, HGS @ Chennai role at hgs2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Freshers Direct Walk-In: Customer Relationship Officer, HGS @ Chennai position at hgs2 located?
This Freshers Direct Walk-In: Customer Relationship Officer, HGS @ Chennai role at hgs2 is based in Chennai, Chennai, TN, India, TN, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Freshers Direct Walk-In: Customer Relationship Officer, HGS @ Chennai role at hgs2 full-time or part-time?
This is listed as a Full time position. It is posted as a Freshers Direct Walk-In: Customer Relationship Officer, HGS @ Chennai role at hgs2.
How do I apply for the Freshers Direct Walk-In: Customer Relationship Officer, HGS @ Chennai position at hgs2?
Click the "Apply Now" button on this page. You will be redirected to hgs2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Freshers Direct Walk-In: Customer Relationship Officer, HGS @ Chennai job at hgs2 posted?
This Freshers Direct Walk-In: Customer Relationship Officer, HGS @ Chennai position at hgs2 was posted on Feb 17, 2016. Apply as soon as possible โ€” early applications are often reviewed first.
Freshers Direct Walk-In: Customer Relationship Officer, HGS @ Chennai
hgs2
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