Windows help desk Support ( Level 3 )
About this role
Company Description
SCT resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.
Job Description
Company: SystemCanada | www.systemcanada.com
World wide office: Canada - USA - Australia - UK - South Africa - New Zealand - Ireland - Japan
Job Description
- 5 years minimum experience operating as a Windows desktop support specialist
- Strong knowledge and proficiency in providing support and troubleshooting of either the Windows operating system and/or desktop applications:
o Windows Desktop and Server operating systems:
- preferably in a demanding, large networked global enterprise environment, e.g. event log, GPResult, performance issues
- Networking issues ? (DNS, DHCP)
- An understanding of Active Directory (GPO, OU, Groups)
o Desktop applications:
- Microsoft Office products, including Outlook, Word, Excel (including formula use, macro/VBA), PowerPoint, Visio, Communicator, and MS Office plugins.
- Task automation using scripting languages PowerShell, Visual Basic, VB Script, Perl or equivalent.
- Proficiency in creating documentation for end users and support personnel
- Strong verbal and written communication skills
- Self-starter with experience working in a project team environment
Qualifications
Nice to have:
Microsoft certifications like MCSE , MCDST
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Windows help desk Support ( Level 3 ) position at systemcanadatechnologies?
Where is the Windows help desk Support ( Level 3 ) position at systemcanadatechnologies located?
Is the Windows help desk Support ( Level 3 ) role at systemcanadatechnologies full-time or part-time?
Which team or department does the Windows help desk Support ( Level 3 ) at systemcanadatechnologies belong to?
How do I apply for the Windows help desk Support ( Level 3 ) position at systemcanadatechnologies?
When was the Windows help desk Support ( Level 3 ) job at systemcanadatechnologies posted?
You'll be redirected to systemcanadatechnologies's official application page on SmartRecruiters.