BMC ITSM Solution Architect
About this role
Company Description
SCT resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.
Job Description
ITSM Solution Architect needed for a leading global IT organisation that defines, designs and delivers IT-enabled business solutions that help Global 2000 companies win in a flat world. These solutions focus on providing strategic differentiation and operational superiority to clients. Clients are assured of a transparent business partner, world-class processes, speed of execution and the power to stretch their IT budget by leveraging the Global Delivery Model which they have pioneered. You will be responsible for the delivery of a major program of their internal IT Roadmap which is predominantly based on ITSM and the BMC Remedy 7.6 ITSM suite product.
You will be involved with detailed planning along with the project manager, diligence and analysis of the existing environment, input within the high level and detailed design/architecture (which will be a living document all through-out the project) and creation of use-cases/test-cases, build-out and testing of the new environment, and finally, taking the new system into production.
You will have the following:
- Strong design and architecture experience
- Excellent BMC Remedy Suite v7.6.04 hands-on implementation knowledge
- Excellent knowledge of BMC Incident, Problem, Change, Configurations management a must
- Very Good knowledge using Atrium CMDB, Remedy Knowledge Management (RKM), Service Request Management (SRM), and Analytics required
- ITSM and ITIL v3 framework and solutions for Enterprise Service Management
- Excellent understanding of Service Management solutions design best practices
- Capable of implementing business and technical service catalogues
- Implementation experience in various integration methodologies and have performed integrations of B2B applications.
Qualifications
Additional Information
Frequently Asked Questions
Is the salary disclosed for the BMC ITSM Solution Architect position at systemcanadatechnologies?
The salary for this BMC ITSM Solution Architect role at systemcanadatechnologies is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the BMC ITSM Solution Architect position at systemcanadatechnologies located?
This BMC ITSM Solution Architect role at systemcanadatechnologies is based in NY, New York, New York, NY, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the BMC ITSM Solution Architect role at systemcanadatechnologies full-time or part-time?
This is listed as a Contract position. It is posted as a BMC ITSM Solution Architect role in the USA department at systemcanadatechnologies.
Which team or department does the BMC ITSM Solution Architect at systemcanadatechnologies belong to?
This BMC ITSM Solution Architect position is part of the USA department at systemcanadatechnologies. See the full job description for more information about the team structure and responsibilities.
How do I apply for the BMC ITSM Solution Architect position at systemcanadatechnologies?
Click the "Apply Now" button on this page. You will be redirected to systemcanadatechnologies's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the BMC ITSM Solution Architect job at systemcanadatechnologies posted?
This BMC ITSM Solution Architect position at systemcanadatechnologies was posted on Jan 9, 2013. Apply as soon as possible — early applications are often reviewed first.
BMC ITSM Solution Architect
systemcanadatechnologies
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