People & Culture Administrator

Job Description:

The People and Culture Administrator plays a vital role in supporting the day-to-day operations of the People & Culture function and overall administration support to Jord Group. This role requires a high level of attention to detail, discretion, and strong interpersonal skills to support both the team and broader organization.

Duties and Responsibilities:

• Maintain and update P&C database and other P&C information systems with accuracy and confidentiality.
• Handle end-to-end recruitment processes, including job postings, candidate coordination, interview scheduling, and documentation.
• Assist with onboarding of new employees, including arranging joining kits and managing documentation.
• Support preparation of employment contracts, offer letters, and HR-related communications.
• Provide leave balance reports on a monthly basis for payroll processing.
• Assist in insurance documentation and coordinate submission of staff claims.
• Assist with coordination and logistics for company events, celebrations, and team-building activities.
• Act as a point of contact for general employee queries, ensuring timely and professional responses or escalation where needed.
• Maintain up-to-date employee records in line with company policy and compliance requirements.
• Maintaining travel system and act as travel booker including processing of required visas (such as work or business visas)
• Support coordination of facility needs and any renovations or office-related improvements.
• Support the coordination of learning sessions, maintain training records, and help track participation and completion.
• Maintain confidentiality and uphold ethical standards in all employee interactions and data handling.
• Provide timely, efficient executive support to the People and Culture Manager
• Provide general office administration support as required
• Ensure the office environment is well-maintained and adheres to company standards and safety protocols.
• Adhere to all Jord company policies and IMS requirements

Skills and Experience: 

• At least 4 to 5 years’ experience in People & Culture Administration with appropriate tertiary qualifications and demonstrated relevant human resources professional experience
• Experience working in a customer focused and fast paced professional environment
• High attention to detail and ability to manage confidential information.
• Excellent computer skills including advanced skills in MS Office computing applications
• Excellent written and oral communication, interpersonal and customer service skills and the capacity to deal confidently and courteously with people at all levels
• Sound analytical and problem-solving skills
• Ability to work independently with minimal supervision and collaboratively as part of team in a dynamic work environment
• Strong organizational skills, ability to successfully complete several tasks concurrently, maintain high levels of attention to detail, maintain documentation and record keeping, and meet deadlines