Order Specialist
payrange· Customer Support
About this role
Position Overview
We are looking for a highly organized and detail-oriented Order Specialist to support the full order lifecycle across our operations, sales, and fulfillment teams. This role is responsible for accurately entering and managing customer orders across multiple systems, tracking order status, coordinating cross-functionally to resolve issues, and helping ensure a smooth customer experience from order placement through shipment.
The ideal candidate is proactive, process-driven, communicative, and comfortable working in a fast-paced environment with evolving systems and priorities.
Responsibilities
- Enter and maintain customer orders accurately within Sage, NetSuite (transitioning), and our
- Warehouse Management System (WMS)
- Review incoming orders for completeness, accuracy, pricing, and required documentation
- Coordinate closely with Sales, Operations, Procurement, Warehouse, and Fulfillment teams to ensure timely order processing and shipment
- Monitor order status and proactively follow up on delays, shortages, backorders, shipping issues, or discrepancies
- Communicate order updates internally and externally as needed
- Support the company’s ERP transition from Sage to NetSuite, including process improvements, testing, and data validation
- Help maintain accurate customer, product, and order records across systems
- Assist with inventory coordination and allocation as needed
- Identify process inefficiencies and contribute to continual improvement initiatives
- Maintain high attention to detail while managing multiple priorities and deadlines
Qualifications (Required)
- 3+ years of experience in order entry, order management, customer operations, supply chain, or a related administrative role
- Experience working within ERP systems such as Sage, NetSuite, SAP, or similar platforms
- Experience working with warehouse or fulfillment systems preferred
- Strong organizational skills and attention to detail
- Ability to communicate effectively across departments and with customers
- Comfortable working in a fast-paced, evolving environment
- Strong problem-solving and follow-through skills
- Proficiency in Microsoft Office / Google Workspace, especially Excel
- Ability to prioritize tasks and manage multiple orders simultaneously
Frequently Asked Questions
Is the salary disclosed for the Order Specialist position at payrange?
The salary for this Order Specialist role at payrange is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Order Specialist position at payrange located?
This Order Specialist role at payrange is based in Portland, Oregon, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Order Specialist role at payrange full-time or part-time?
This is listed as a Full Time Regular position. It is posted as a Order Specialist role in the Customer Support department at payrange.
Which team or department does the Order Specialist at payrange belong to?
This Order Specialist position is part of the Customer Support department at payrange. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Order Specialist position at payrange?
Click the "Apply Now" button on this page. You will be redirected to payrange's official application portal hosted on bamboohr where you can submit your application directly.
When was the Order Specialist job at payrange posted?
This Order Specialist position at payrange was posted on Jun 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Order Specialist
payrange
You'll be redirected to payrange's official application page on bamboohr.