About this role

Company Description

Healthcare company

Job Description

Duration: 8 month contract (possible to extend)

β€’ Must be flexible to work any hour of the day and weekends.
β€’ Responsible for answering phones, processing emails, and processing self service tickets within industry and team guidelines using the knowledge base to resolve issues and questions.
β€’ Also will be asked to staff go-live and upgrade phone lines.
β€’ These individuals will need to be flexible in their shifts, and will be required to be onsite.

Qualifications

β€’ Professional demeanor, friendly, ability to follow rules and standard operating procedures, typing skills, documentation skills, as well as the ability to follow specific instructions.
β€’ Attendance and timeliness are important as well.
β€’ At least 1 year of customer support (not necessarily IT but preferably) experience.
β€’ Experience with the use of Microsoft Office products

Additional Information

This is an urgent job opportunity. Please send your updated resume to mevangelista@visionproteam. com or call me at my numberΒ 313-279-1020.

Frequently Asked Questions

Is the salary disclosed for the Customer Supp Tech, Associate position at psgglobalsolutions2?
The salary for this Customer Supp Tech, Associate role at psgglobalsolutions2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Supp Tech, Associate position at psgglobalsolutions2 located?
This Customer Supp Tech, Associate role at psgglobalsolutions2 is based in Grand Rapids, Grand Rapids, MI, United States, MI, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Supp Tech, Associate role at psgglobalsolutions2 full-time or part-time?
This is listed as a Contract position. It is posted as a Customer Supp Tech, Associate role at psgglobalsolutions2.
How do I apply for the Customer Supp Tech, Associate position at psgglobalsolutions2?
Click the "Apply Now" button on this page. You will be redirected to psgglobalsolutions2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Supp Tech, Associate job at psgglobalsolutions2 posted?
This Customer Supp Tech, Associate position at psgglobalsolutions2 was posted on Aug 25, 2017. Apply as soon as possible β€” early applications are often reviewed first.
Customer Supp Tech, Associate
psgglobalsolutions2
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