ROC Support Technician

psgglobalsolutions2
Apply Now ↗
📍 Lincoln📍 Lincoln, RI, United States📍 RI📍 usContract

About this role

Company Description

Randstad is a performance-based company that strives to lead through intelligence, passion & intuition. We are shaping the world of work. We fulfill all aspects of professional & commercial staffing within administrative, engineering, executive solutions, finance & accounting, healthcare, information technology, life sciences/pharma, manufacturing & logistics and sales & marketing.

Job Description

Position Summary: ROC Support Technicians provide technical support at the first stage level and assist team members as necessary. Calls to this level may originate from a number of different areas including store locations, and vendor staff.

Duties:

  • Provide call center based technical support to store locations, vendors and staff.
  • Serve as first level for troubleshooting of issues encountered in stores.
  • Assure implementation based protocols are met.
  • Render assistance for equipment troubleshooting and ensure deployment process adherence.
  • Update Database regarding resolution of issues and techs progress while completing work with in the store. Technicians will be assigned up to 3 simultaneous projects.
  • Worker will have an 8 hr shift of 5:00 AM - 10:00 PM Mon-Fri.

Pay rate: $13.00

Qualifications

Experience:

  • A minimum of 1 year work experience needed
  • A Minimum of a High School Diploma or GED required
  • Must have strong troubleshooting skills coupled with diagnostic, and problem solving skills
  • Supervisory skills are an asset but not a requirement
  • Must possess clear, accurately and tactful, communication both verbally and written
  • Working knowledge of Word, Excel, and Access
  • Understanding of Intermediate/Expert technical terminology is preferred
  • Must be able to work independently and occasionally lead within a group Technical installation experience a plus but not necessary

Education: Minimum High School Diploma or GED

Additional Information

All your information will be kept confidential according to EEO guidelines.

IF THIS IS THE JOB OPPORTUNITY FOR YOU GIVE ME A CALL AT 678-710-9833 ASAP! I want to know more about your preferences.

If in case you know someone who might be interested for this, feel free to pass it along. I look forward to hearing from you!

Frequently Asked Questions

Is the salary disclosed for the ROC Support Technician position at psgglobalsolutions2?
The salary for this ROC Support Technician role at psgglobalsolutions2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the ROC Support Technician position at psgglobalsolutions2 located?
This ROC Support Technician role at psgglobalsolutions2 is based in Lincoln, Lincoln, RI, United States, RI, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the ROC Support Technician role at psgglobalsolutions2 full-time or part-time?
This is listed as a Contract position. It is posted as a ROC Support Technician role at psgglobalsolutions2.
How do I apply for the ROC Support Technician position at psgglobalsolutions2?
Click the "Apply Now" button on this page. You will be redirected to psgglobalsolutions2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the ROC Support Technician job at psgglobalsolutions2 posted?
This ROC Support Technician position at psgglobalsolutions2 was posted on Jan 31, 2017. Apply as soon as possible — early applications are often reviewed first.
ROC Support Technician
psgglobalsolutions2
Apply for this role ↗

You'll be redirected to psgglobalsolutions2's official application page on SmartRecruiters.