Customer Care Specialist

psgglobalsolutions2
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📍 Lincoln📍 Lincoln, RI, United States📍 RI📍 usContract

About this role

Company Description

One of the largest staffing organizations in the United States, provides temporary, temporary-to-hire and permanent placement services each week to over 100,000 people through its network of more than 900 branches and on-site locations.

Job Description

Duties:

· The Customer Care Specialist provides service and information to customers regarding all types of inquiries related to Prescription Management, Online Photo, In­store Photo and refill reminder services.

· This position also supports programs to increase revenue, generate sales and conserve existing assets.

· Requires flexibility in scheduling to accommodate business needs including evenings, weekends and holidays.

· Respond and research requests from customers via telephone and e­mail.

· Accurately complete and submit all types of orders as well as record notes to customer accounts to provide detailed account history.

· Provide assistance with web site navigation and placing web orders.

· Provide company and product information.

· Follow defined policies and procedures to provide a consistent level of excellent customer service.

· Make outbound calls to patients regarding maintenance medications.

· Follow up with local store for patient to ensure script is ready as promised when necessary.

· Execute specialty programs such as surveys, promotional sales, and store follow up calls.

· Able to efficiently access multiple electronic systems.

Qualifications

Requirements:

A minimum of 1 year in a customer service role or related experience;

Medical background, retail and call center experience preferred

Minimum High School Diploma or GED; College degree or certificate preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

IF THIS IS THE JOB OPPORTUNITY FOR YOU GIVE ME A CALL AT 678-710-9833 ASAP! I want to know more about your preferences.

If in case you know someone who might be interested for this, feel free to pass it along. I look forward to hearing from you!

Frequently Asked Questions

Is the salary disclosed for the Customer Care Specialist position at psgglobalsolutions2?
The salary for this Customer Care Specialist role at psgglobalsolutions2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Care Specialist position at psgglobalsolutions2 located?
This Customer Care Specialist role at psgglobalsolutions2 is based in Lincoln, Lincoln, RI, United States, RI, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Care Specialist role at psgglobalsolutions2 full-time or part-time?
This is listed as a Contract position. It is posted as a Customer Care Specialist role at psgglobalsolutions2.
How do I apply for the Customer Care Specialist position at psgglobalsolutions2?
Click the "Apply Now" button on this page. You will be redirected to psgglobalsolutions2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Care Specialist job at psgglobalsolutions2 posted?
This Customer Care Specialist position at psgglobalsolutions2 was posted on Jan 17, 2017. Apply as soon as possible — early applications are often reviewed first.
Customer Care Specialist
psgglobalsolutions2
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