Customer Service Representative
farmboyinc
Full time
Customer Service Representative
About this role
Company Description
Soup and Spoon specializes in food and beverage staging for restaurant ads, menus, cooking channels, exhibitions, and more.
Job Description
We’re obsessed with food, and we don’t care who knows it. To really understand the food and beverage industry, you have to live it. Our team is made up of: Innovators, Writers, Strategists, Dreamers, Artists, Chefs, Coders, Designers, & Thinkers. We’re looking to hire a Customer Service Representative to support our Marketing department and ensure an exceptional customer experience.
Responsibilities:
- Support new customer set up and communicate with appropriate teams including accounting, sales, production, carriers, and warehouse
- Partner with the sales team to meet and exceed customer’s service expectations
- Examine and set personal and departmental performance goals designed to improve customer satisfaction
- Manage filing system for invoices, reports and other customer-related information
- Assist management in coming up with attractive incentives and rewards for superior performance.
- Process and review orders daily for accuracy and reconciles any anomalies
- Fill out contract forms, determine charges for service requested, collect deposits, prepare change of address records and issue discontinuance orders
Qualifications
- A Bachelor’s degree in finance or accounting is a plus
- Previous experience in a customer based environment
- Strong interpersonal skills
- Confident handling delicate situations with care
- Must have the ability to manage multiple projects in the fast-changing environment of a rapidly growing business
Additional Information
We offer full benefits for our employees. We have free snacks and coffee in the office at all times. On Fridays, we do casual Friday and a potluck lunch (everyone brings a little something to share with the team).
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative position at soupandspoon?
The salary for this Customer Service Representative role at soupandspoon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at soupandspoon located?
This Customer Service Representative role at soupandspoon is based in DC, Washington, Washington, DC, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at soupandspoon full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role at soupandspoon.
How do I apply for the Customer Service Representative position at soupandspoon?
Click the "Apply Now" button on this page. You will be redirected to soupandspoon's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative job at soupandspoon posted?
This Customer Service Representative position at soupandspoon was posted on Feb 3, 2020. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
soupandspoon
You'll be redirected to soupandspoon's official application page on SmartRecruiters.