IT Recruiter (HR Executive)
vinirmaconsultingpvtltd
Full time
Customer Experience Officer - Banking
About this role
Company Description
Job Description
We are currently looking Customer Experience Officer for our UAE operations with the following terms & conditions.
Job Purpose:
To provide end-to-end operational and administrative support for the Customer Experience Department by executing manual, process-driven tasks related to complaints handling, quality assurance, reporting, and documentation. The role ensures accurate data entry, system updates, monitoring, and coordination across multiple channels to maintain compliance and enhance efficiency.
Minimum Qualification & Experience
• A minimum of 2 years’ experience in a similar role.
• Outstanding written and verbal communication skills.
• Must be able to multitask and work well under pressure.
• Banking experience desirable.
• Knowledge of the local and MENA markets is desirable.
• Areas of Competency
• Excellent oral and written skills in English and Arabic is a mandate for this position.
• Experience in delivering customer journeys process improvement initiatives in Banks or Financial sector.
Areas of Competency
• Excellent oral and written skills in English and Arabic is a mandate for this position.
• Experience in delivering customer journeys process improvement initiatives in Banks or Financial sector.
Joining time frame: 2 weeks (maximum 1 month)
Qualifications
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Customer Experience Officer - Banking position at vinirmaconsultingpvtltd?
The salary for this Customer Experience Officer - Banking role at vinirmaconsultingpvtltd is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Experience Officer - Banking position at vinirmaconsultingpvtltd located?
This Customer Experience Officer - Banking role at vinirmaconsultingpvtltd is based in Dubai, Dubai, , United Arab Emirates, ae. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Experience Officer - Banking role at vinirmaconsultingpvtltd full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Experience Officer - Banking role at vinirmaconsultingpvtltd.
How do I apply for the Customer Experience Officer - Banking position at vinirmaconsultingpvtltd?
Click the "Apply Now" button on this page. You will be redirected to vinirmaconsultingpvtltd's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Experience Officer - Banking job at vinirmaconsultingpvtltd posted?
This Customer Experience Officer - Banking position at vinirmaconsultingpvtltd was posted on Oct 21, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Experience Officer - Banking
vinirmaconsultingpvtltd
You'll be redirected to vinirmaconsultingpvtltd's official application page on SmartRecruiters.