Intake Coordinator
Keystonecare
Full time
Intake Coordinator
About this role
Company Description
At Alvarado Parkway Institute, we are committed to improving the mental health and well-being of our community. Alvarado Parkway Institute, San Diego's leading provider of comprehensive mental health and substance abuse care. API offers a variety of Outpatient Services designed to assist patients in functioning at the highest level. API provides Partial Hospitalization services and Intensive Outpatient services. These programs emphasize symptom management, community integration, and prevention of hospitalization or re-hospitalization. Our mission at API is to improve mental health and quality of life by helping people maximize their potential.
Job Description
Intake Coordinator needed at our main campus in La Mesa, CA
Intake Coordinators assess the needs of phone callers, schedule appointments, give referrals, and coordinate care for patients in need. This position requires excellent time management and organizational skills, good written and direct verbal communication, computer literacy, and flexibility. Our Intake Coordinators provide initial coordination of information for clients, their family members, physicians, referral sources, staff and others involved in assuring continuity of patient care. Document all referral related information, actions are taken, and follow-up required in the medical record in a timely and accurate manner and ensure referral orders are reviewed by appropriate clinical assessment staff. Must be flexible in work hours in order to meet patient and organization operating needs. Must have availability to work scheduled weekdays, weekends, and holidays.
Qualifications
Qualifications
Customer service focused, including the ability to set the caller at ease and encourage open dialogue about the client’s needs and ability to maintain composure in addressing stressful and/or challenging situations. Excellent organizational skills as well as telephone, verbal and written communication skills, with the ability to communicate with both professionals and non-professionals. Knowledge and skills in the use of computers and software programs
Experience
Prior experience working in a call center for a psychiatric setting and experience working with mentally ill patients in a hospital/residential setting required.
Education
Bachelor's Degree in Psychology or related field preferred.
Additional Information
Alvarado Parkway Institute Behavioral Health System (API) offers a comprehensive benefit package for our full time and part-time employees including a generous PDO (Paid Days Off) accrual rate, sick time, medical, dental, vision, flexible spending accounts (FSA), 401(k) and other value-added plans including accident insurance, long term care insurance and legal assistance.
Work where you can make a positive impact and lasting difference in people's lives. Join our team of compassionate healthcare professionals and commit to improving mental health and quality of life by helping people maximize their potential
Frequently Asked Questions
Is the salary disclosed for the Intake Coordinator position at alvaradoparkwayinstituteofbehavi?
The salary for this Intake Coordinator role at alvaradoparkwayinstituteofbehavi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Intake Coordinator position at alvaradoparkwayinstituteofbehavi located?
This Intake Coordinator role at alvaradoparkwayinstituteofbehavi is based in CA, La Mesa, La Mesa, CA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Intake Coordinator role at alvaradoparkwayinstituteofbehavi full-time or part-time?
This is listed as a Part time position. It is posted as a Intake Coordinator role at alvaradoparkwayinstituteofbehavi.
How do I apply for the Intake Coordinator position at alvaradoparkwayinstituteofbehavi?
Click the "Apply Now" button on this page. You will be redirected to alvaradoparkwayinstituteofbehavi's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Intake Coordinator job at alvaradoparkwayinstituteofbehavi posted?
This Intake Coordinator position at alvaradoparkwayinstituteofbehavi was posted on Jan 2, 2020. Apply as soon as possible — early applications are often reviewed first.
Intake Coordinator
alvaradoparkwayinstituteofbehavi
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