Customer Service Executive (CSR)

modis3
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📍 IN📍 Jeffersonville📍 Jeffersonville, IN, United States📍 usContract

About this role

Company Description

Job Description

• Answer incoming customer communications from complex books of business, which will involve assessing caller’s needs, entitling the call through the use of software, analyzing the situation, and offering accurate solutions.
• Respond positively to customer’s questions in a timely manner.
• Research complex customer questions thoroughly to provide accurate information and solutions.
• Effective written and verbal communication skills.
• PC literate (familiar with windows applications).
• Needs to be available to work flexible schedule, including nights, weekends and holidays.
• Ability to learn quickly and adapt to change.

Qualifications

• High school diploma or GED required.
• 1-2 years’ experience in a customer service and/or customer facing position is preferred.
• Candidates with experience in providing excellent customer service, moving quickly to keep many projects going at once, and the ability to keep organized records will be competitive for this role.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the Customer Service Executive (CSR) position at modis3?
The salary for this Customer Service Executive (CSR) role at modis3 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Executive (CSR) position at modis3 located?
This Customer Service Executive (CSR) role at modis3 is based in IN, Jeffersonville, Jeffersonville, IN, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Executive (CSR) role at modis3 full-time or part-time?
This is listed as a Contract position. It is posted as a Customer Service Executive (CSR) role at modis3.
How do I apply for the Customer Service Executive (CSR) position at modis3?
Click the "Apply Now" button on this page. You will be redirected to modis3's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Executive (CSR) job at modis3 posted?
This Customer Service Executive (CSR) position at modis3 was posted on Mar 11, 2020. Apply as soon as possible — early applications are often reviewed first.
Customer Service Executive (CSR)
modis3
Apply for this role ↗

You'll be redirected to modis3's official application page on SmartRecruiters.