Service Writer

Asco Equipment· Service
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📍 Tulsa, Oklahoma, United States

About this role

ASCO Equipment has a career opportunity for a Service Writer in Tulsa, Oklahoma. Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating service needs with customers and technicians.

Responsibilities:

  • Positively take ownership of customer experience 
  • Manage work orders: open, close, post time, enter notes and monitor progress 
  • Prepare accurate estimates for costs of repairs and present to customer  
  • Monitor and Manage accounts receivables 
  • Clearly and effectively communicate to customers, technicians and service manager 
  • Provide status updates on: work orders, troubleshooting, technician progress & general questions 
  • Monitor phones for field technician and customer calls 
  • Various other administrative duties
  • 2+ years of experience as a heavy equipment service technician or service writer  
  • Ability to work in a fast paced/high volume dealership 
  • Detail oriented, time management, and teamwork skills 
  • Excellent customer service and communication skills 
  • Proficient computer skills, and experience with G-Suite & other service programs 
  • A personal dedication to work safety and accountability

Why Join Team ASCO?

Compensation & Benefits:

  • 100% paid health insurance, 401(k) + profit sharing, and paid holidays
  • Paid Training & Advancement Opportunities

Unique Perks:

  • ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education

Our Core Values:

  • Honor God
  • Develop People
  • Pursue Excellence
  • Grow Profitably

Be Part of Something Bigger

At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team.

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

Frequently Asked Questions

Is the salary disclosed for the Service Writer position at Asco Equipment?
The salary for this Service Writer role at Asco Equipment is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Writer position at Asco Equipment located?
This Service Writer role at Asco Equipment is based in Tulsa, Oklahoma, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Service Writer at Asco Equipment belong to?
This Service Writer position is part of the Service department at Asco Equipment. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Writer position at Asco Equipment?
Click the "Apply Now" button on this page. You will be redirected to Asco Equipment's official application portal hosted on workable where you can submit your application directly.
When was the Service Writer job at Asco Equipment posted?
This Service Writer position at Asco Equipment was posted on Oct 9, 2025. Apply as soon as possible — early applications are often reviewed first.
Service Writer
Asco Equipment
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