Sales Operations Coordinator
fintelconnect
Full Time
Sales Operations Coordinator
Atheer Act· Sales Department
About this role
Atheer ACT is a pioneering Saudi deep-tech startup in the telecommunications sector, focused on expanding its wireless broadband and Dedicated Internet Access (DIA) services. As part of our growth, we are seeking a driven Sales Operations Coordinator to join our team in Riyadh. This role is critical in bridging communication between customers, engineering, operations, and partner ISPs, ensuring seamless service delivery and customer satisfaction.
Key responsibilities include:
- Serve as the primary liaison between customers, engineering, operations, and partner ISPs to facilitate clear communication and timely delivery of services.
- Coordinate end-to-end customer onboarding, provisioning, and activation processes for wireless broadband and DIA solutions.
- Support sales operations by facilitating contracts and progressing opportunities through to closure.
- Manage relationships with telecom operators and ISPs, ensuring effective service delivery and issue resolution.
- Engage with customers and field teams as needed to address requirements and support service activation.
- Collaborate with internal teams and external partners to ensure operational excellence and customer satisfaction.
- Assist in partner coordination, order handling, and follow-up on provisioning and service issues.
- Perform occasional field visits and travel within Riyadh Province to support operational needs and customer engagements.
Required Qualifications:
- Bachelor’s degree in Business, Engineering, IT, or a related field
- 3–5 years of experience in telecommunications, ISP operations, or ICT
- Proven experience coordinating with partner ISPs or carriers to deliver services, including order handling and issue follow-up
- Experience supporting sales operations through contract facilitation and closing opportunities
- Strong background working with telecom operators or ISPs as partners or customers (such as Zain, STC, Mobily, or similar)
- Extremely fluent in Arabic and English (spoken and written)
- Ability to act as a liaison between customers, engineering, operations, and external partners to coordinate service delivery
- Willingness and ability to perform occasional field visits and travel up to 1–2 times per month
Preferred Qualifications:
- Experience supporting customer onboarding, provisioning, and service activation processes in a telecom or ISP context
- Hands-on experience using ERP systems and partner portals for operational coordination
- Familiarity with SAP and Salesforce platforms
- Customer-centric stakeholder management skills
- Ability to manage multiple stakeholders and work independently
- Strong organizational and execution-focused approach
- Experience engaging with customers and field teams
- Professional demeanor in a fast-paced, collaborative environment
- Hands-on experience with a leading Saudi deep-tech startup in the telecommunications industry
- Opportunity to work directly with company leadership on high-impact projects
- Professional development and mentorship in commercial operations
- Exposure to advanced mmWave technology and innovative connectivity solutions
- Collaborative and fast-paced work environment
- On-site role in Riyadh, Saudi Arabia
Frequently Asked Questions
Is the salary disclosed for the Sales Operations Coordinator position at Atheer Act?
The salary for this Sales Operations Coordinator role at Atheer Act is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sales Operations Coordinator position at Atheer Act located?
This Sales Operations Coordinator role at Atheer Act is based in Riyadh, Riyadh Province, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sales Operations Coordinator role at Atheer Act full-time or part-time?
This is listed as a Full time position. It is posted as a Sales Operations Coordinator role in the Sales Department department at Atheer Act.
Which team or department does the Sales Operations Coordinator at Atheer Act belong to?
This Sales Operations Coordinator position is part of the Sales Department department at Atheer Act. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sales Operations Coordinator position at Atheer Act?
Click the "Apply Now" button on this page. You will be redirected to Atheer Act's official application portal hosted on workable where you can submit your application directly.
When was the Sales Operations Coordinator job at Atheer Act posted?
This Sales Operations Coordinator position at Atheer Act was posted on Apr 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Sales Operations Coordinator
Atheer Act
You'll be redirected to Atheer Act's official application page on workable.